Description Reports to: Manager of Business Development and Admissions Duties & Responsibilities: 1. Performs Patient Assessments: · Accurately assesses patient’s appropriateness for the Home Care or correct level of hospice care · Acts as the face of the agency, meeting with patients and families to discuss the Hospice philosophy and benefit or Home Care regulations · Confers with facility physicians, nurses, case managers and other providers to ensure the patient’s needs in the home are anticipated and appropriately addressed prior to discharge · Ability to clearly and effectively communicate with Hospice medical director, staff, patients, caregivers, physicians and other departments within AHS · Reviews appropriate documentation and confers with physician to obtain viable diagnosis for admission to service · Participates in interdisciplinary discussion for appropriate level of care · Completes referrals within Epic in a timely and accurate manner · Communicates with CAC Manager and Assistant Managers on complex referrals · Responsible for ordering required durable medical equipment for home hospice patients · Knowledge of comfort care medications and ability to educate on same Daily rounding with physicians and palliative team Collaboration with physicians for appropriate discharge planning 2. Achieves growth goals: · Demonstrates customer focused and results-driven behaviors · Provides solutions to customer-identified problems · Maintains awareness of customer/site changes and potential for new areas of growth · Excellent customer service skills to meet the expectations of internal and external customers. 3. Utilizes self as resource: · Maintains current knowledge of clinical issues through appropriate continuing education · Maintains knowledge of regulatory and reimbursement issues, insurance contracts and negotiated rates · Establishes self as resource for patients/families/physicians/discharge planning personnel/coworkers · Confers with Referral Specialists on complex clinical referrals and provides oversite. 4. Demonstrates professional adaptability: · Changes focus quickly and reprioritizes as necessary to provide continual flexibility · Accepts new/additional assignments necessary to further agency goals. 5. Coding: · Provides accurate and appropriately ordered ICD codes for patient diagnoses. 6. Performs other tasks as required.
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Job Type
Full-time