RN - Hospice Clinical Manager

Gentiva Hospice•Henderson, NC

About The Position

Lead Compassion. Inspire Excellence. Elevate Hospice Care. We are seeking a RN Senior Manager of Patient Care to join our hospice team. Reporting directly to the Administrator, you will play a vital role in maintaining a high-performing hospice program by managing patient care activities, supervising clinical staff, and ensuring compliance with all company policies and regulatory standards. As a Senior Hospice RN Patient Care Manager, you will: Lead and support hospice patient care operations to ensure quality and compliance Supervise, teach, evaluate, and develop nursing and clinical associates Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation Oversee scheduling, visit assignments, and timely completion of patient visits Respond compassionately and professionally to referrals and clinical inquiries Serve as a liaison between clinical teams, leadership, and external providers Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Requirements

Current Registered Nurse (RN) license in the state of employment
Graduate of an accredited nursing program (Associate degree accepted with relevant experience)
Minimum 3 years direct patient care experience
Knowledge of hospice principles, regulatory compliance, and managed care
Strong communication, collaboration, and organizational skills
Proficiency with Electronic Medical Records (EMR), Microsoft Office, and healthcare software
Valid driver’s license and automobile insurance
Ability to provide skilled nursing care as needed, including on-call responsibilities
CPR certification

Nice To Haves

Bachelor’s degree in Nursing
2+ years hospice or home care experience
Leadership experience in clinical supervision or program management
Certified Hospice and Palliative Nurse (CHPN) certification

Responsibilities

Lead and support hospice patient care operations to ensure quality and compliance
Supervise, teach, evaluate, and develop nursing and clinical associates
Manage clinical and administrative workflows, including referrals, DME pickups, Medicare eligibility, insurance verification, and patient benefit tracking
Coordinate and facilitate Interdisciplinary Group (IDG) meetings to review patient care plans and update clinical documentation
Oversee scheduling, visit assignments, and timely completion of patient visits
Respond compassionately and professionally to referrals and clinical inquiries
Serve as a liaison between clinical teams, leadership, and external providers
Ensure adherence to hospice industry regulations including Medicare, Medicaid, JCAHO, ACHC

Benefits

Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)