RN- Hospice Case Manager Lead

SSM HealthMadison, WI
6d

About The Position

It's more than a career, it's a calling WI-SSM Health at Home Madison Hammersley Worker Type: Regular Job Highlights: Our Hospice Team is looking for a RN Case Manager! In this role you will be responsible for: Clinical Care: Performs physical assessments, wound care, medication management, and symptom control (e.g., managing pain). Case Management: Develops, implements, and updates individualized care plans while tracking patient progress. Coordination: Acts as the main point of contact for the IDT, including doctors, social workers, and chaplains, to ensure cohesive care. Education & Support: Educates patients and families on the disease process, medication, and caregiving techniques. Administration: Handles documentation, admission paperwork, and supervises Hospice Aides. Job Summary: Provides operational assistance to the daily case management activities. Provides ongoing education, coaching, and mentoring to assigned staff.

Requirements

  • Graduate of accredited school of nursing or education equivalency for licensing
  • Three years' care coordination experience
  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication.
  • Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.
  • State of Work Location: Illinois Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR)
  • State of Work Location: Missouri Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Missouri Division of Professional Registration
  • State of Work Location: Oklahoma Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Oklahoma Board of Nursing (OBN)
  • State of Work Location: Wisconsin Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services

Responsibilities

  • Monitors reports as outlined by department leader to ensure daily workflow/volumes are managed, opportunities are identified, and interventional results are realized and acted upon.
  • May post metrics and progress data at the local level.
  • Works in collaboration with the department leader in oversight of day-to-day operations and problem solving.
  • Identifies and gathers pertinent performance/quality concerns and addresses them as appropriate.
  • Participates in the performance review process by soliciting peer feedback, collating on behalf of department leader, and providing input.
  • Assists with oversight and supervision of staff to include staff planning/attendance, management/recording and time off process.
  • Assists department leaders to ensure compliance/completion of assigned/required tasks and departmental policies/procedures.
  • Participates in the development of training and procedure manuals.
  • Leads or participates in regular staff and department meetings.
  • Ensures compliance with Condition of Participation (CoP) discharge planning.
  • Identifies and escalates gaps/barriers related to inpatient and observation length of stay.
  • Assesses patients at high risk for readmission.
  • Identifies root cause for readmission.
  • Develops plan and collaborates with multidisciplinary team regarding discharge planning to next level of care.
  • May provide input for hiring, training, leading, and evaluating staff.
  • Applies the existing body of evidence-based practice and scientific knowledge in health care to nursing practice, ensuring that nursing care is delivered based on patient’s age-specific needs and clinical needs as described in the department's scope of service.
  • Works in a constant state of alertness and safe manner.
  • Performs other duties as assigned.

Benefits

  • SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
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