RN - Family Medicine Southpointe Clinic - Full Time

Sanford Health•Fargo, ND

1d•Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. The RN - Family Medicine position is located at the Southpointe Clinic in South Fargo, which provides primary care to a variety of patients. The department fosters a fast, up-beat, and fun environment with a strong emphasis on teamwork. This role primarily involves phone nursing and assisting with patient care on the floor as needed, specifically working with providers who care for diverse age groups, including women, children, and OB patients. The core function is to answer patient inquiries over the telephone, assessing the severity of symptoms and medical needs using triage algorithms.

Requirements

Currently holds an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state
Nurses performing nursing practice over the telephone require licensure in the states where the patients being served reside
Within first 30 days of employment, all requirements to obtain license needed for role is completed
Obtains and subsequently maintains required department specific competencies and certifications

Nice To Haves

Graduate from an accredited nursing program preferred, including, but not limited to, American Association of Colleges of Nursing (AACN), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA)
Bachelor’s Degree in nursing preferred
One year of healthcare experience preferred

Responsibilities

Answers patient inquiries over the telephone, assessing the severity of the patient's symptoms and medical needs according to triage algorithms
Guides the patient to the appropriate level of care
Schedules patient appointments over the phone with appropriate healthcare providers/facilities/physicians
Documents information provided to patients during triage in health record systems
Records patients health conditions for follow-up patient care
Maintains and develops triage protocols
Ensures patients' healthcare information is updated on time
Answers inquiries through multiple variations of technology, depending on department
Educate patients based on calls that come in
Helping on the floor with patient care as needed