At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke HomeCare & Hospice Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC. The DHCH Care Coordination team consists of 12 Nursing Program Coordinators (NPC) working across the 3 Duke hospitals. As a coordinator, you will have the opportunity to work closely with the hospital team to include the Case Manager, and Physician to initiate home care services for those patients who need home health, hospice, or infusion services at discharge. We provide education to the patient and their caregiver related to the services needed to facilitate an appropriate discharge plan. The NPC will utilize their strong assessment skills and clinical knowledge in order to fulfill our goal to provide the patient/family with a smooth transition to home. This position is at Duke University Hospital. The employee will be cross-trained to coordinate care for all 3 of Duke's home-based care entities; Home Health, Hospice, and Infusion Services. Shift: Friday-Monday; 4-10 hour days; 8 AM-6 PM: JOB SUMMARY: Responsible for the coordination of home health, hospice, and infusion services for the hospitalized patient, clinic/outpatient and/or patient in an alternative setting (i.e. extended care facilities) by acquiring admission information and assessing the appropriateness of home care services. Responsible for providing community education, responding to customer requests and concerns, and interfacing with referral sources, organizations, government agencies and third-party payors. Participate in care team unit huddles and function as an educational resource. Provide consultation to physicians, hospitals, and other referral sources regarding home coordination and available services through DHCH. Meet with the referral source regularly to identify patient population needs, referral process improvements and identify patient/staff educational opportunities.
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Job Type
Full-time
Industry
Educational Services
Number of Employees
5,001-10,000 employees