GENERAL OVERVIEW: Manages the daily operations related to clinical activities for designated sites. ESSENTIAL RESPONSIBILITIES: Responsible for the clinical professional services for designated sites. Manage the day-to-day operations and office functions. Supervises staff, resolves problems and implements approved disciplinary action. Interviews, hires, trains and conducts performance evaluations. Manages and monitors key financial and revenue cycle metrics including staff hours, resource allocation, expense budget, patient volumes and the revenue cycle process. Provides primary (or secondary) review of reconciliation of monies being collected and deposited. Responsible for monitoring patient satisfaction reports, identifying variances from standard, addressing and resolving patient complaints. Responsible for quality and performance improvement by monitoring metrics and addressing deficiencies. Implements and coordinates practice performance improvement programs. Perform clinical duties necessary to support site. Works collaboratively with physicians, leadership and health professionals to accomplish organization and practice goals. Ensures compliance with all regulatory requirements. Participates in budget preparation for clinical and operational activities. Establishes policies and procedures related to patient care.
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Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees