RN Clinical Liaison
About The Position
Hospice of the West is looking for a self-motivated and passionate Hospice RN Clinical Liaison to join our Team. We offer the opportunity to take on new challenges and a culture of teamwork that sets us apart. The RN Clinical Liaison is primarily responsible for hospital and medical facility-based outreach to identify new referral sources and maintain ongoing relationships that will increase census and preference for hospice services. Registered Nurse Liaisons use their clinical knowledge, empathetic communication skills, and marketing abilities to initiate one-on-one dialog with referral sources, families, and prospective patients to help explain and educate on hospice services. Our RN Clinical Liaisons are hospice experts and serve as a resource to their referral sources to ensure extraordinary patient and customer service. Schedule: Monday - Friday, 8 am - 4:30 pm Territory: Mesa Who we are: At Hospice of the West, we take immense pride in being a mission-driven, patient-centered leader in end-of-life care. Guided by our vision to be the most trusted partner in hospice care, we surround our patients and their loved ones with unwavering support, comfort, and compassion. At Hospice of the West, we look for dedicated professionals who share our belief that true hospice care extends beyond medical needs—it’s about bringing dignity, peace, and human connection to every life we touch. We offer a supportive, growth-oriented environment along with a comprehensive benefits package that includes: Comprehensive Health, Dental, & Vision Insurance Career Path Program that supports internal growth, advancement, and increased pay A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge Tuition Reimbursement & Certification Assistance to support your professional growth Wellness & Discount Programs to help you lead a healthy and balanced life Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience Company matching 401(k) to secure your future
Requirements
- Bachelor’s degree in related field preferred. Additional experience may be substituted for educational requirement.
- Minimum two (2) years of sales/marketing experience in healthcare required. Hospice/palliative marketing experience strongly preferred.
- Skilled at establishing/maintaining working relationships with key staff, marketing contracts, and clinical staff to ensure thorough understanding of Hospice services.
- Proven ability to generate and maintain relationships with new and existing accounts including physicians, healthcare professionals, and community agencies.
- Must be willing to drive with reliable transportation, valid driver’s license, and auto insurance.
Nice To Haves
- Prior clinical experience is a plus.
Responsibilities
- Establish and nurture relationships with key decision-makers, including physicians and healthcare partners, to strengthen collaboration and trust within the medical community.
- Serve as a passionate advocate for our hospice services by conducting regular outreach that reflects our commitment to compassionate, high-quality care.
- Play a key role in growing our presence by positioning our hospice as the provider of choice across the service area—helping us exceed growth and census goals.
- Drive referral growth through regular, intentional visits with referring physicians, hospital discharge planners, skilled nursing facilities, social workers, and other healthcare professionals.
- Support patients and families during critical moments by leading initial conversations about hospice care, clearly explaining our services and philosophy, and facilitating consent with empathy and respect.
Benefits
- Comprehensive Health, Dental, & Vision Insurance
- Career Path Program that supports internal growth, advancement, and increased pay
- A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge
- Tuition Reimbursement & Certification Assistance to support your professional growth
- Wellness & Discount Programs to help you lead a healthy and balanced life
- Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience
- Company matching 401(k) to secure your future
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
