RN - Clinical Community Liaison

Res-Care, Inc.•Lake City, FL

44d

About The Position

Responsible for establishing and maintaining positive relationships with customers and referral sources and responding to customer requests and concerns. Evaluates for hospice appropriateness and facilitates the transition of care from a community facility to hospice care. Coordinates care with the community referral and hospice clinical team, including an admission nurse.

Requirements

Completion of a Registered Nurse accredited program with an unrestricted state nursing license
One year of nursing experience required, 1 year in hospice preferred
Ability to market effectivity and deal tactfully with customers, the community and the hospice clinical team
Demonstrates good communications skills, negotiation skills, and public relations skills
Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities
Knowledgeable of disease processes and comprehensive medical record reviews

Responsibilities

Participates in daily marketing operations implementation of marketing initiatives
Adheres to all laws, statutes and regulations regarding anti-kickback, lawful marketing activities (gifts and services), patient solicitation, and accurate marketing materials
May assist in conducting market assessments and develop a comprehensive marketing plan designed to meet budgetary volume projections
Employs marketing and promotional initiatives to achieve budgetary volume projections
Establishes and maintains positive working relationships with current and potential referral and payer sources
Builds and monitors community, customer, payer and patient perceptions of the hospice as a high-quality provider of services
Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs
Coordinates care, in the best interests of the potential client, from community care to hospice care
Uses clinical skills to assess for appropriate clients that would meet the Medicare Hospice Guidelines for all levels of care, Routine Home Care, Respite, General Inpatient, and Continuous Care
Would communicate effectivity that assessment to the clinical team including the admission nurse
Maintains comprehensive working knowledge of Organization's Name markets including government agencies, major payer groups, key referral sources, and competitor's market positioning
Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel
Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by the hospice