The RN Case Manager is responsible for overseeing the delivery of coordinated care for a patient and/or an assigned group of patients. Additionally, this position is responsible for the day-to-day management and supervision of the related clinical care activities within the area the Case Manager services. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Employee must have regular attendance/punctuality, be able to work with others at all levels of the Company, have exceptional customer service, and demonstrate a comprehensive in-home clinical knowledge base. Other assigned duties include: Provides accurate and complete documentation with rationale to ensure reauthorization of patients. Delivers services in the field or away from assigned office 50% of the time. Field activities include tasks such as: in-home RN scheduled visits, attending physician appointments. Assists in the implementation of the Plan of Care (‘POC’) and any amendments to the POC as needed. Conducts the orientation of new staff and coordinates them starting in patients’ homes. Serves as a resource to new staff for training and follow up after training to ensure staff satisfaction and retention. Submits all nursing documentation timely per company policy Completes assigned chart reviews as assigned within established time frames and follows up and councils’ staff on documentation issues as necessary and ensure documentation is turned in on time. Establish and promote a collaborative relationship with patient, physicians, payers, and other members of the healthcare team. Assist authorization team to collect and communicate pertinent, timely information to payers to ensure reauthorization of patient’s home health care services. Actively involved in the process improvement activities to achieve the optimal clinical, financial, operational, and satisfaction outcomes. Participates in assigned quality assurance committee(s) and interdepartmental projects when needed or requested. Demonstrates current knowledge of Payor policy and procedure(s). Assist with state survey preparation and implementation and act as the back up administrator as assigned. Other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees