RN Case Management (2645)

TRINITY HEALTHMinot, ND
1d$33 - $51Onsite

About The Position

The RN Case Manager supports coordinated, patient-centered care by overseeing utilization review, discharge planning, and transitions of care from admission through post-discharge. Working collaboratively with physicians, nursing staff, social workers, payers, and community partners, this role evaluates clinical information, identifies patient needs, and helps facilitate timely, appropriate services across the continuum of care. The RN functions as part of an interdisciplinary care management team, contributing clinical insight and coordination to support smooth, well-organized care transitions. The position operates within a supportive, team-based environment where communication, shared accountability, and patient advocacy are essential. Through proactive planning, patient education, and cross-disciplinary collaboration, the RN Case Manager contributes to high-quality outcomes, safe transitions of care, and overall patient satisfaction.

Requirements

  • Current or temporary RN license in ND or compact RN licensure required
  • BLS certification required within the orientation period
  • Must have three (3) years of recent experience in a clinical area
  • Demonstrated evidence of dependability, diplomacy, and initiative
  • Demonstrated strong communication and interpersonal skills with all levels of internal and external customers, including but not limited to medical staff, patients and families, clinical personnel, other Case Managers, support and technical staff, outside agencies, third party payors, and members of the community.
  • Basic understanding of reimbursement issues, denials, and DRGs
  • Personal computer skills using email and Microsoft Office Suite
  • Adequate vision, hearing, and manual dexterity are essential for reviewing clinical information, navigating electronic systems, and communicating with patients and care teams.
  • Adherence to infection-prevention practices, safety protocols, and confidentiality standards is required.
  • The RN Case Manager must be able to adapt to fluctuating caseloads, shifting priorities, and time-sensitive patient needs.

Nice To Haves

  • BSN preferred
  • Prior Case Management/Utilization Review experience preferred

Responsibilities

  • Perform clinical reviews to assess medical necessity, level of care, and ongoing service needs, documenting findings in accordance with regulatory and organizational guidelines.
  • Coordinate and implement comprehensive discharge plans, collaborating with patients, families, providers, and community resources to ensure safe transitions of care.
  • Communicate regularly with physicians, nursing staff, and payers to clarify clinical information, address authorization needs, and support timely progression of care.
  • Identify barriers that may impact patient flow or discharge readiness and escalate concerns to the Case Management Supervisor or interdisciplinary team as appropriate.
  • Provide patient and family education regarding care plans, discharge instructions, and available resources to promote understanding and successful post-discharge outcomes.
  • Maintain accurate, timely documentation of assessments, communications, and interventions within the electronic medical record and case management systems.
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