RN Case Manager

Trinity Health•West Springfield, MA

22h•Onsite

About The Position

The primary purpose of this job position is to coordinate and supervise nursing services provided to participants in the PACE Organization (PO). Services may be delivered in the day center or in the participant’s home. The role involves participating as a member of the interdisciplinary team (IDT) and in participant care planning, as well as contributing to Quality Improvement (QAPI), budget planning, and survey preparedness. The position also entails supervision of center and/or in-home staff, including orientation, competency assessment, training, development, and performance appraisal. Key responsibilities include facilitating the integration of new participants into the health care delivery system, ensuring adherence to all federal and state regulations, and reviewing participant medical records for timely and accurate staff documentation. The RN Case Manager will communicate, counsel, and guide participants and families regarding service needs and concerns, making referrals as appropriate. Participation in the administrative on-call rotation and communication with weekend and after-hours on-call staff are also required. The role actively serves on various committees that support daily operations and participates in the preparation and presentation of mandatory education programs. This is a full-time, day shift position, which may require a rotating schedule of every other weekend as the program grows, and administrative on-call approximately every 6 weeks.

Requirements

Must be a graduate of an accredited Nursing Degree program and possess a current, unencumbered, active license to practice as a Registered Nurse in the state of PACE Organization.
Active CPR certification required.
Minimum of three (3) years' health care experience with emphasis in geriatrics.
Previous supervisory experience required.
Valid driver's license, insurance and use of personal vehicle due to home care assignments.
Superior written and verbal communication skills.
Proficiency with MS Office.
Ability to learn/use other software as required.
Must possess excellent interpersonal, problem solving, conflict management, customer service and organizational skills.
Must be flexible to adapt to ongoing change, be able to prioritize workload, and exercise independent judgment.
Local travel required with general area.

Nice To Haves

BSN preferred.

Responsibilities

Responsible for the effective operation of the center as the focal point of the PACE model.
Participate as a member of the interdisciplinary team (IDT) and participant care planning.
Participate in Quality Improvement (QAPI), budget planning, and survey preparedness.
When necessary, contribute to the plan of correction for department deficiencies.
Responsible for supervision of center and/or in-home staff, including orientation, competency assessment, training, development, and performance appraisal.
Facilitate integration of new participants into the health care delivery system.
Responsible for adherence to all regulations, both federal and state.
Review participant medical records to ensure timely and accurate staff documentation.
Communicate, counsel and guide participant and families regarding service needs and concerns; make referrals as appropriate.
Participate in the administrative on-call rotation.
Communicate with weekend and afterhours on-call staff, following up on issues as necessary.
Actively serves on various committees that support the daily operations of the program.
Participate in the preparation and presentation of mandatory education programs.

Benefits

Comprehensive benefits including 1st Day medical coverage, dental, vision, paid time off, 403B and educational assistance.
Access to daily pay and employee referral incentives.
Supportive environment with a patient-centered focus.
Opportunities for professional development.

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