The Case Manager provides clinically-based case management to support the delivery of effective and efficient patient care. The role integrates utilization management, care coordination, and transition planning functions. The Case Manager II has the overall accountability for a designated case load and plans effectively in order to meet patients needs, manage the length of stay, and promote efficient utilization of resources. In collaboration with the interdisciplinary team, the case manager II supports the physician in facilitating patient care with the objective of enhancing the quality of patient outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payers. How you grow, learn and thrive matters here. • Educational and career development options, including tuition and certification reimbursement, scholarship opportunities • Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern) • Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions) • Malpractice liability insurance • Loan forgiveness through the New Mexico Higher Education Department • EPIC electronic charting system Presbyterian is seeking an experienced Case Manager to join our collaborative care team, delivering high‑quality care coordination, discharge planning, and patient assessment services that support safe, efficient transitions of care. In this role, you will conduct comprehensive patient and family assessments within 48 hours of admission to identify financial, emotional, physical, social, and functional needs while developing individualized discharge plans and reducing readmission risk. You’ll apply approved clinical criteria to ensure appropriate admission and continued stay status, communicate effectively with physicians regarding medical necessity documentation, and escalate cases as needed. This position plays a key role in educating patients, families, and interdisciplinary teams on post‑acute care options, facilitating care progression during multidisciplinary rounds, and addressing length‑of‑stay goals. You will also collaborate closely with Social Work on complex psychosocial cases, lead care conferences, document all assessments and interventions, and ensure compliance with departmental standards, safety protocols, and productivity expectations. Ongoing professional development, participation in process‑improvement initiatives, and support of organizational goals are essential components of this impactful role. How you grow, learn and thrive matters here. Educational and career development options, including tuition and certification reimbursement, scholarship opportunities Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern) Shift differentials for nights and weekends Differentials for higher education, certifications and various lead roles Malpractice liability insurance Loan forgiveness through the New Mexico Higher Education Department EPIC electronic charting system This position is eligible for the Northern New Mexico differential of $4.00 per hour. (This differential may be adjusted or discontinued based on business requirements.)
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree