Christiana Care Hospital in Newark, DE is looking for a (RN) Case Manager Supervisor to provide direct Care Management Services, to a defined patient population, while providing supervisory services to the Case Management & Social Work staff. The Care Management Supervisor will provide on-going support to the department. The department Manager and Director will assist in the direction and education of all phases of the Care Management process. The Supervisor will be held accountable to work in a collegial manner with patients, physicians, staff, consultants and all ancillary departments. Will have the responsibility for the direct oversight/supervision of department-based teams; coordinates special departmental projects to include patient and staff satisfaction, length of stay reduction, and service delivery improvement. SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS: Interacts daily with patients, nurses, physicians, and other ancillary and professional staff Daily contact with all Care Management staff at any Christiana Care Health System campus. The Care Management Model: Our Care Management Triad Team Model is a collaboration between the following: RN Case Manager - Manages patient care, drives patient progression, and establishes a discharge plan. Social Worker – Resolves psycho-social barriers and supports discharge needs. Utilization Management – Reviews patient status for appropriateness and anticipated payer coverage.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees