RN Case Manager Supervisor

TX-HHSC-DSHS-DFPS • Corpus Christi, TX

8d • Onsite

About The Position

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Free CEUs and updated resources through Lippincott access for all nurses.

The RN Case Manager Supervisor performs highly complex nursing work overseeing the assessment, care and integrated treatment of individuals residing at the SSLC. Plans, organizes, and manages the daily activities of RN Case Managers in accordance with SSLC and HHSC policies and procedures, state and federal rules and regulations, and ICF-IID standards. Sets goals and long-range plans for SSLC RN case management services. Provides clinical direction and expertise to RN Case Managers. Oversees RN case management performance indicators. Performs audits and chart reviews. Oversees the interaction of the RN Case Managers with individuals and teams and the quality of the RN Case Managers participation in the individual’s interdisciplinary team (IDT). Provides feedback to the RN Case Manager and takes any corrective action needed. Oversees nursing case management policies and procedures and recommends changes when needed. Utilizes data as a basis to identify and address patterns and trends as they relate to the delivery of nursing case management. Oversees the RN Case Managers’ analysis of data for trends for incidents and issues. Participates in quality assurance reviews and other activities related to the development/enhancement/refinement of nursing policy and procedure in order to evaluate and improve the quality of nursing case management provided. Develops and updates training curricula and provides in-service training. Provides consultation, training and technical assistance to nurses, IDT members and others. Mentors and coaches new RN Case Managers and other nursing staff within the scope of practice. Attends various meetings as assigned and depending upon the needs of the SSLC. Provide direct care nursing services and responses to urgent matters as needed. Provides treatment to HHS employees injured in course and scope of employment. Performs other duties as assigned. Works under the limited supervision of the Chief Nurse Executive (CNE) or Nurse Operations Officer (NOO), with considerable latitude for the use of initiative and independent judgment.

Requirements

• Knowledge of nursing techniques, standards, and procedures; of health care laws and regulations; of medical diagnoses and procedures; of accepted medical treatment patterns; of community health and nursing care principles, practices, and procedures; of program regulations and procedures; and of utilization review and control measures.
• Knowledge of state and federal laws and Intermediate Care Facility for individuals with intellectual disabilities (ICF-IID) rules, regulations, policy and procedures related to State Supported Living Center or ability to quickly gain that knowledge.
• Excellent verbal and written communication skills and the ability to present ideas clearly and concisely in both written and oral communications.
• Skill in the care and treatment of patients.
• Skills in the use of computer/software and an electronic health record system.
• Skill in time management and prioritization.
• Strong interpersonal skills which promote teamwork.
• Strong coaching skills.
• Ability to appropriately interact with individuals with intellectual/developmental disabilities, with their family members, and with staff members.
• Ability to provide patient care; to prepare and maintain records; to interpret policies and procedures; to interpret health care regulations; and to recognize patterns of medical necessity treatment.
• Ability to interpret regulations and communicate them effectively both orally and in writing.
• Ability to organize, coordinate, and evaluate nursing activities.
• Ability to instruct, train, and supervise the work of others.
• Ability to work independently and productively with all levels of staff.
• Ability and skills to perform comprehensive physical assessments and identify abnormal findings on evaluation and to recognize signs and symptoms of illness or injury.
• Ability to analyze, assimilate, and integrate information in order to make nursing judgments about conditions and the acuity of conditions, to develop plans of care, and to evaluate outcomes of care.
• Ability to provide nursing care for residents and/or staff members in emergency situations.
• Must maintain current CPR certification. Must have strength and flexibility to safely perform Cardiopulmonary Resuscitation (CPR).
• Licensed to practice as a registered nurse in the State of Texas or a state that recognizes reciprocity through the Nurse Licensure Compact.
• At least one (1) year experience as a practicing registered nurse is required.

Nice To Haves

• At least two (2) years of experience as a practicing registered nurse in a health agency, hospital, or health-care facility is preferred.
• Quality assurance monitoring experience is preferred.
• Bachelor's degree is preferred.
• Previous experience working with individuals with intellectual or developmental disabilities (IDD) is preferred.

Responsibilities

• Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• May serve in an on-call status on a rotating schedule as required to meet operational needs of the facility.
• Sets goals and long-range plans for SSLC RN case management services and manages assigned personnel.
• Plans, organizes, and manages the daily activities of RN Case Managers in accordance with SSLC and HHSC policies and procedures, state and federal rules and regulations, and ICF-IID standards.
• Oversees the interaction of the RN Case Managers with individuals and teams.
• Oversees the quality of the RN Case Managers participation in the individual’s interdisciplinary team (IDT) and assists the RN Case Manager is resolving any issues that arise.
• Oversees nursing case management policies and procedures and recommends changes when needed.
• Utilizes data as a basis to identify and address patterns and trends as they relate to the delivery of nursing case management.
• Develops and updates training curricula, including the RN Case Manager training curriculum, and provides training to new and incumbent RN case managers in collaboration with the Nurse Educator.
• Provides consultation, training and technical assistance to nurses, IDT members and others on standards and practices for nursing case management.
• Attends various meetings as assigned and depending upon the needs of the SSLC
• Provide direct care nursing services and responses to urgent matters (such as high profile incidents) as needed.
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level