RN Care Manager - Weekend, Emergency Department

University of Arkansas System•Little Rock, AR

32d

About The Position

An RN Care Manager (Registered Nurse Care Manager) coordinates patient care across providers and services to improve health outcomes, reduce hospitalizations, and ensure patients receive the right care at the right time. They combine clinical nursing knowledge with case management, patient education, and care coordination.

Requirements

Baccalaureate Degree, Associate’s Degree in Nursing (ADN), or Diploma RN
3 or more years of RN experience
Current BLS certification.
Valid Registered Nursing license.

Nice To Haves

Bachelor of Science in Nursing (BSN) degree
Certified Case Manager (CCM) or American Case Management (ACM) certification

Responsibilities

Initiates appropriate referrals to internal and external interdisciplinary teams.
Establishes a working diagnosis on every patient at the time of the initial review.
Communicates the target length of stay estimated discharge on every patient at the time of the initial review and coordinates the discharge planning process in collaboration with the interdisciplinary team.
Documents all team, physician, and patient/family communication and concerns pertaining to coordinating of care and services.
Communicates with physicians regarding the level of care or admission status when appropriate criteria are not met for inpatient, observation, or continued stay review.
Identifies, intervenes on taking a proactive approach to ensure right time discharges and documents avoidable and denied days and discharge delays.
Identifies patients/families with psychosocial and/or non-medical discharge planning needs and refers to the Social Work team member as appropriate.
Assesses the patient prior to discharge to determine if the plan is appropriate and makes necessary revisions.
Identifies and refers cases appropriate for Ethics Committee consideration.
Participates in Performance Improvement, Evidenced Based Practice/Research process.
Systematically evaluates the quality and effectiveness of nursing practice.
Supports the integration of current evidence into nursing practices.
Promotes an environment conducive to positive educational experience for all students and staff.
Provides effective patient/family education (link to PFCC).
Implements POC using an approach that is interdisciplinary with Patient and Family Centered Care.
Effectively collaborates and communicates with the multidisciplinary team at all levels.
Communicates care appropriately through documentation in the medical record.
Reports variances in care/systems/processes through the appropriate means.
Acts as a resource to others in the performance of duties.
Demonstrates a commitment to the personal and professional development of other UAMS employees.
Participates in recruitment/retention of staff.
Facilitates development and implementation of nursing practice standards that are evidence-based and in compliance with standards.
Interacts with, and assists, the public in a professional and friendly manner as needed.
Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary.
Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines.
Assists internal and external stakeholders, as needed, with exceptional customer service.
Other duties as assigned.