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The Nurse Health Advisor coordinates care, educates clients, and provides interventions within the scope of case management practice that have direct influence on clinical and financial outcomes. It is a dynamic and systemic collaborative approach to providing and coordinating health care services to a defined population across the continuum. Responsibility includes identification of high-risk clients, assessment of healthcare needs, collaboration, and coordination with health care providers and development of plan of care with accurate documentation of these activities. Participates in the process to identify and facilitate options and services for meeting individuals' health care needs, while decreasing fragmentation and duplication of care and enhancing quality and cost-effective clinical outcomes. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.