RN Care Coach

ILUMED LLC

3d • $80,000 - $100,000 • Remote

About The Position

ilumed is seeking a Registered Nurse to join our remote Care Management team. In this role, you will provide telephonic care coordination, disease management support, and patient education to Medicare beneficiaries, helping them navigate their health with confidence while improving clinical outcomes.

Requirements

• This role requires a Compact RN License as well as California and New York state RN licenses.
• 2–4 years of case management, home health, or similar RN experience
• Strong critical thinking, communication, and time-management skills
• Proficiency with Microsoft Office and familiarity with EMRs
• Demonstrated ability to adapt and be flexible in an environment that moves at a rapid pace, where change is common and frequent.
• Solid working knowledge of Excel with proficient skills in MS Word, PowerPoint, and Outlook
• Ability to manage multiple projects and conflicting priorities.
• Excellent time management skills.
• Strong Problem solving and critical thinking skills.
• Excellent communication skills; verbal and written, and organizational skills
• Active RN license in state of employment with a multi-state compact license for States served.
• Must abide by all HIPAA, Confidentiality & Privacy Laws
• Prolonged periods of sitting at a desk and working on a computer

Nice To Haves

• Experience with Medicare or Medicare Advantage preferred
• Case Management Certification (CCM), preferred

Responsibilities

• Provide telephonic care guidance, education, and support to beneficiaries and caregivers
• Collaborate with physicians and care teams to develop integrated care plans
• Use motivational interviewing to engage patients and identify care needs
• Meet care management KPIs for call volumes, caseload, and documentation
• Identify SDOH needs and connect patients with appropriate resources
• Ensure compliance with HIPAA and regulatory standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed