RN - Cancer Care Coordinator

Winona Health • Winona, MN

118d

About The Position

The role of the Cancer Coordinator/Patient Navigator is to coordinate the patient experience at Winona Health Services which involves developing and sustaining systems to ensure seamless care for patients. Provides educational and support resources, coordinates cancer-related activities for Winona Health Services, works with providers and staff, and patients to assure that patients use the services Winona Health has to offer while also assisting patients with decisions regarding where to seek care that is not provided by Winona Health Services. Serves as the primary point of contact for patients diagnosed with cancer and at-risk populations for cancer in our region. Improves access to cancer screenings by assessing the current system and identifying and eliminating barriers. The RN is responsible for the care of clinic patients. The RN is skilled in all aspects of nursing process, delegates and supervises staff in assistive roles on the same shift and is responsible to deliver the highest of customer service standards for patients and families presenting for services at Winona Health. The RN will assess and triage patients to make certain of the appropriateness of care. Will provide patient care including but not limited to rooming of patients, performing assessments and gathering of data, interpretation of assessments, implementation of therapeutic interventions, and evaluation of those interventions. Patient information will be entered into the Electronic Medical Record (EMR). Direct patient care will include but is not limited to taking vital signs, intravenous therapy/medication administration, assisting with treatments, monitoring of patients, scheduling and coordination of care for referral to specialty care and general assistance to the provider as needed. Other responsibilities include but are not limited to assisting with procedures. Must be able to assist at all Winona Health Clinic locations if necessary.

Requirements

• 2- or 4-year nursing degree.
• CPR Certification.
• RN License - MN.
• Responsible for care of oncology and infusion patients in the clinic setting including case management.
• Knowledge of patient diagnoses, the chemotherapeutic and biotherapeutic agents and other cancer treatment agents used in caring for patients.
• Knowledge of the regimens and schedules for medications that are administered.
• Knowledge of all safety requirements to handle and administer these agents.
• Knowledge of appropriate labs needed for each type of treatment and how to interpret and act on them.
• Ability to access/flush ports and care for pediatric to geriatric patients.
• Knowledge of risks and benefits of treatment modalities and requirement to provide education to the patient and family.
• The ability to work comfortably with computers and various computer programs.
• The ability to communicate clearly in oral and written communications.
• Confident in leading and interacting with teams and groups of people.
• Highly compassionate and caring.
• Excellent history of interpersonal skills.
• Ability to become an expert in community resources and organizational structure.
• Basic computer skills.
• Outlook.
• Excel.
• Patient information database (Cerner, EMR, Cancer Registry Database, Cancer Survivorship Plans).

Nice To Haves

• Oncology Nursing Society Chemotherapy and Immunotherapy Certificate required within 1 year.
• Oncology Nursing Society (ONS) Oncology Nursing Certification (ONC), or ABSNC accredited certification for Certified Registered Nurse Infusion (CRNI) through the Infusion Nurse Society (INS) or other certification approved and recognized by the Commission on Cancer standards required within 2 years.

Responsibilities

• Personally guides patients through the health care system by assisting with access to all services available, including financial resources.
• Offers emotional support to cancer patients and their families throughout all phases of care including but not limited to diagnosis, treatment, recovery, and surveillance.
• Develops and utilizes a tracking system for interventions and outcomes.
• Develops and promotes educational outreach in regard to resources available for patients.
• Acts as the Winona Health Services contact person for the American Cancer Society.
• Develops expertise and relationships with available resources in our community and region.
• Guides the patient through the health care system.
• Initiates communication with the patient upon learning they have a suspicious test results or positive findings.
• Assists the patient as needed to assure they arrive at scheduled appointments on time and well prepared.
• Acts as a liaison between the patient and providers.
• Arranges any necessary transportation.
• Contacts hospice care when/if needed.
• Coordinates insurance verification and/or other financial arrangements.
• Connects patients to community and social support services with appropriate follow-up.
• Provides one-on-one assistance to the patient to ensure that the patient's medical, psychological, and social needs are met.
• Facilitates interaction and communication between health care staff and providers both onsite and offsite.
• Develops methods for identifying patients at risk for under-utilization of health care services and identifies strategies for reaching them.
• Develops patient education materials specific for patients diagnosed with cancer.
• Works closely with Infusion Services and covers patient care needs for that department as needed.
• Ensuring nursing supplies and medications are properly ordered and available.
• Proficiency for laboratory tests as required, drawing samples via access devices.
• Other duties as assigned.

Benefits

• Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives.
• Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans.
• Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met.
• Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being.
• Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth.
• Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: Bachelor's degree