RN Bed Coordinator (Part-Time, Evening Shift)

St. Luke's University Health Network•Allentown, PA

1d•Onsite

About The Position

The Registered Nurse Bed Coordinator at St. Luke’s University Health Network is responsible for prioritizing, triaging, and coordinating patient flow activities, including all inter/intra-facility transfers and bed placement. This role serves as the initial contact for providers seeking to transfer patients for a higher level of care, facilitating transfers to the most appropriate Network facility based on location, available specialties, and bed availability, in conjunction with the accepting physician. The position is part-time, 0.4 FTE (16 hours per week), working an evening shift from 3 PM to 11 PM, with a requirement for every other weekend and 4 holidays per year on rotation. St. Luke's is a fully integrated, regional, non-profit network of over 23,000 employees, providing services at 16 campuses and 350+ outpatient sites across 11 counties in Pennsylvania and New Jersey. The network is committed to excellence in patient care, education for healthcare providers, and improving access to care.

Requirements

Graduate of a professional nursing program
Registered Nurse with current license to practice in the state of Pennsylvania or seeking Pennsylvania licensure through reciprocity
Computer skills
Telephone skills

Nice To Haves

BSN preferred
Critical Care, triage and/or pre-hospital experience preferred
Prior experience in hospital Utilization Review or Care Management highly desirable

Responsibilities

Answers all calls into the call center in a timely fashion while demonstrating exceptional customer service and telephone etiquette, regardless of the intent of the caller
Works efficiently out of Bed Planning and Transfer Center modules in the electronic medical records system, Epic
Effectively utilizes medical appropriateness criteria for all urgent and emergent transfers/admissions including review of patient’s chart to determine treatment plan, medical history, reason for admission, and special considerations for patient placement
Reviews patient insurance to determine appropriateness for transfer and communicates with other departments as necessary to facilitate insurance authorizations if needed
Initiates Case Management referrals when appropriate
Coordinates activities in the department and promotes cooperation to the staff to achieve department objectives and maintain good interdepartmental relations
Promotes and maintains harmonious and effective working relationships within the hospital
Utilizes Capacity Management Dashboard in Epic to determine overall census condition and bed availability
Utilizes appropriate critical thinking, triage and clinical skills to determine patient placement and prioritization of patient transfers
Coordinates placement of OR patients with PACU/ASC to minimize disruption to the OR schedule