Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Welcome to Cleveland Clinic Mercy Hospital's Cardiology and Cardiothoracic & Vascular Services, a trusted, experienced and compassionate heart team that is nationally recognized for fast, responsive emergency heart care. Our doctors and health care teams are leaders in cardiovascular treatment, distinguished not only by their skill, experience, and knowledge, but also by their ability to help heart patients return to active, productive lives. By joining the Cardiology team as an RN Ambulatory Team Lead, you will interact with daily operations in the cardiology suite, managing staffing for Suites 101 and 502. Some of your day-to-day responsibilities will include investigating and resolving patient issues and answering calls from referring physicians to schedule patients. By acting as a patient liaison, you will help get patients in a critical diagnosis situation scheduled for diagnostic testing, which will help to eliminate stress due to potential delays. This opportunity will allow you to expand your skill set and act as a steppingstone into higher level leadership positions. A caregiver in this position works Monday-Friday from 8:00AM - 4:30PM. A caregiver who excels in this role will: Provide professional nursing care to a specific patient population in various ambulatory settings. Assist in providing clinical oversight to assigned employees and patients to ensure quality and safe care. Coordinate and resolve daily operational issues in specified clinical area. Work as part of an interdisciplinary care team. Ensure compliance with regulatory standards and patient safety initiatives. Facilitate orientation, teaching, coaching and mentoring of assigned caregivers. Assist in the preparation of the department specific education for patients and colleagues. Participate in quality initiatives, process improvement and research activities to improve patient outcomes, patient experience and patient safety. Collaborate with care coordinators to ensure smooth and effective transition of care. May travel within the region to support physician clinics and surgical procedures in various locations.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees