RN 3N DT

NCH Healthcare - Naples Community Hospital•Naples, FL

43d

About The Position

We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment/selection process is intended for any discriminatory purposes. Under the general direction of the Court Administration Director, manages the daily activities of assigned court clerk staff. Works closely with court leadership to provide staff assistance to the Municipal Courts. Exercises direct and functional supervision over assigned staff.

Requirements

Requires an Bachelor's Degree
Three (3) years of directly related supervisory and customer service experience
Ability to obtain a level I court clerk certification within 18 months of employment
A combination of education and pertinent experience may be considered
A valid driver's license is required
Successful out of state candidates must be able to obtain a valid Texas driver's license within 90 days of hire
Must have knowledge of collections and financial management processes and procedures.

Nice To Haves

Preference will be given to candidates with strong supervisory and customer service experience, prior court experience, collections, bilingual, and any level court clerk certification.

Responsibilities

Supervises staff, which includes prioritizing and assigning work, conducting performance evaluations, ensuring staff is trained, ensuring employees follow policies and procedures, maintaining a healthy and safe working environment, and making hiring, termination, and disciplinary decisions or recommendations.
Establishes schedules and methods for providing court clerk services; identifies and reviews resource needs with appropriate management staff and allocates resources accordingly, prepares weekly work schedules and reviews timesheets.
Monitors and evaluates the quality, responsiveness, efficiency and effectiveness of assigned service programs within the Municipal Court, including service delivery methods and procedures, and works with employees on the continued improvement of those services.
Plans, develops, implements, and refines policies, procedures, and programs to enhance the productivity of the Municipal Court.
Performs the more technical and complex tasks of the work unit, including creating reports, researching customer inquiries and complaints, and maintaining accurate and detailed records, files and warrants.
Responds to inquiries and concerns from the general public and court customers, and provides information regarding various court services.
Oversees and directs a variety of clerical functions in support of the municipal court.
Prepares analytical and statistical reports on operations and activities and weekly reports.
Responds to and resolves sensitive inquiries from both internal and external sources.
Reviews National Crime Information Center, Texas Crime Information Center, and Texas Department of Public Safety (NCIC/TCIC/DPS) databases for criminal histories, warrant records and driving records.
Updates NCIC/TCIC databases with warrant records and conviction records reported to DPS.
Measures and evaluates work performance of staff
Ensure staff have knowledge of applicable laws and how they apply
Must be able to process payments made by defendants
Complete daily and monthly audits of cash drawers; verify cash, checks and credit card payments daily and prepare court deposits
Monitor, assist, and ensure the accurate maintenance of all court records
Maintain docket calendar in Court system
Ensure collections calls and notices are processed timely and efficiently, and documented in the court's system
May be asked to perform other duties as assigned.

Benefits

Texas Municipal Retirement System - TMRS is a required retirement plan for all full-time employees. Each employee automatically contributes 7% of their total compensation and will increase to 7% effective January 1, 2019. The City will match employee contributions 2 to 1 during retirement.
Medical/dental/vision/life coverage for employees and their eligible dependents.
Vacation - 88+ hours per year
Personal leave - 40 hours per year
Sick leave - 96 hours per year
Voluntary 457b deferred compensation plan
Eight (8) Holidays
Flexible Spending Account
City Employee Health & Wellness Clinic & City Employee Fitness Center
Learning & Development Academy
Tuition Reimbursement Programs
Employee Recognition Programs