RMA Technician
About The Position
Founded in 1995, ADLINK is one of the world’s leading-edge computing companies and a technology-leading platform provider in the embedded computing industry. Headquartered in Taiwan, ADLINK has operations in the United States, UK, Singapore, China, Japan, Korea and Germany. With more than 1,600 dedicated employees around the world, we are proud to provide ADLINK products to over 40 countries across five continents, with worldwide distribution networks. ADLINK is also proud to be associated with many major technology leaders and Fortune 500 companies. RMA technician is a part of repair and test engineering team and a major key of close loop corrective action process. Repair technician is responsible to debug (trouble shoot), repair, rework and test of products being returned from the field, in house, and engineering’s build. Repair technician also supports all levels of the production process and incoming audit process.
Requirements
- AA/AS Degree in Electronics or equivalent technical training or work related experience
- Minimum of 5 years of related experience
Responsibilities
- Perform all functions associated with the diagnostic and repair of product being returned from the field.
- Perform the preliminary analysis of return products to the component level.
- Report discrepancies and document the findings of return products on the Navision system.
- Perform operational test and fault isolation on production level products.
- Perform assembly, rework, and quality testing to the production of sub-assemblies of prototype and production level products.
- Support the majority of debug and trouble shooting activities for production products that failed the integration process, failed ETT process, failed incoming functional test process.
- Support Production/Operations to achieve the month-end, and or quarter end shipping number by repairing products, hand soldering products, building assemblies, and or packing products.
- Assist and train CM’s personnel to debug, trouble shoot the production built and bone pile products.
- Debug and repair of the prototype and/or the production products at CM’s site.
- Repair/Rework the warranty products as customer’s site.
- Support Design Engineering to perform the HALT and EMI testing including debug and troubleshoot.
- Provides comprehensive input to Design Engineering and Test Engineering in support of the identification of failure modes of new products either Design related or Test related issue.
- Support incoming inspection to inspect, verify, and re-screen products for workmanship issue, solder joint issue and BIOS/CMOS issue.
- Build development tester(s) per customer’s requirements.
- Support Operations to perform inventory audit on a bi-weekly basis.
- Support Operations to re-layout the production floor.
Benefits
- Medical, Dental, and Vision Insurance.
- Life, AD&D, Short Term Disability, and Long-Term Disability insurance.
- 401k retirement plan
- HSA, Health Care FSA and Dependent Care FSA
- Vacation and Sick Leave.
- Paid holidays and floating holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
