Risk Operations Manager

Fidelity Investments • Smithfield, RI

2d • Hybrid

About The Position

Note: Fidelity is not providing immigration sponsorship for this position. We’re excited that you’re interested in participating in Fidelity’s SkillBridge Program! Fidelity’s SkillBridge Program is a 12-week fellowship for active-duty service members, designed to bridge the gap between military service and corporate readiness by providing business exposure, on-the-job-training, mentorship, and professional development. The Team The Vendor Risk Management & Operations Team is responsible for supporting a framework that protects Fidelity from vendor risks throughout the vendor life cycle. The program is continually evolving to mitigate emerging risks as vendor relationships, business needs, and regulations change. The program is highly collective and requires positive relationships with business units, centralized risk teams, senior leaders, and vendor managers across the enterprise.

Requirements

• Bachelor’s degree required or equivalent (and relevant) experience
• 5+ years of experience in operations, risk, audit, compliance, or Procurement
• Your ability to learn quickly, uphold high performance standards and thrive in situations where ambiguity is to be anticipated
• You coordinate and lead multiple concurrent priorities and deliver results in an accurate and timely manner while working in a fast-paced environment
• Strong analytical, organizational, and problem-solving skills.
• Independent thinker, accountable for, and skilled in, exercising sound judgement
• You have influencing and interpersonal relationship skills
• You demonstrate the ability to make timely, informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems
• High degree of integrity and strong work ethic; decisive with orientation toward results, and a positive attitude
• You can present sophisticated information in a way that is easy for others to understand and articulate a point of view in a compelling and succinct manner

Nice To Haves

• Experience with vendor management or vendor risk management is a plus
• Familiarity with Fidelity’s businesses and risk programs is a plus
• Data analysis and visualization skills is a plus

Responsibilities

• Work with the Businesses to understand the scope of vendor services and assess inherent risk
• Apply sound judgment to recognize issues, assess risks, and identify items requiring intervention
• Conduct data quality analysis and vendor challenges to ensure that all internal and vendor data is aligned
• Leverage critical thinking and analysis skills in due diligence of the operational risk framework, evaluations, and decisioning
• Ability to coordinate various risk groups and business partners, and facilitate discussions to complete risk tasks
• Find opportunities to improve existing risk processes and develop new requirements for implementation
• Perform ad hoc tasks as it relates to vendor operational risk

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees