Casino/iGaming Risk & Operations Analyst

Arena Entertainment • Miami Beach, FL

1d • Onsite

About The Position

We’re looking for a detail-oriented Game Risk & Operations Analyst to join our team in Miami Beach. This is a behind-the-scenes operational role focused on monitoring player activity, reviewing payments, and identifying fraudulent or irregular behaviour. You’ll play a key part in protecting platform integrity, ensuring fair gameplay, and supporting secure payment processes.
If you’re analytical, data-driven, and experienced in fraud, payments, or game integrity within iGaming, this role offers strong exposure to operational risk and investigative analysis.

Requirements

• Previous experience in Payments, Fraud, Risk, or Operations within the iGaming industry
• Strong understanding of payment flows, fraud indicators, and gameplay risk patterns
• Excellent analytical skills with high attention to detail
• Confidence reviewing large volumes of transactional and behavioural data
• Strong written communication skills for reporting and documentation
• Ability to work shifts, including evenings or weekends
• Strong Excel or reporting skills
• Familiarity with fraud monitoring or back-office systems

Nice To Haves

• Experience conducting gameplay or game integrity reviews

Responsibilities

• Review and analyse flagged gameplay to detect irregular patterns such as collusion, bot activity, chip dumping, or advantage play
• Investigate suspicious account activity including multi-accounting, bonus abuse, and account takeovers
• Monitor and review withdrawals to ensure accurate and compliant processing
• Investigate failed or high-risk transactions and mitigate chargeback exposure
• Conduct risk assessments using internal tools and behavioural data
• Prepare clear investigation reports and escalate findings where required
• Support player reviews and ensure alignment with internal policies and regulatory standards
• Collaborate with Payments, Compliance, and Customer Support teams to maintain operational efficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed