Risk Manager

Playlist

6h•Remote

About The Position

At Playlist, we're reimagining how technology can protect and empower businesses in the dynamic world of payments. As our Risk Manager, you'll be the strategic guardian of our payment ecosystem, transforming risk management from a compliance function into a critical business enabler.

Requirements

5+ years of experience in risk management within payments, fintech, acquiring, or banking environments
Deep understanding of Payment Facilitator (PayFac) models and sub-merchant oversight requirements
Proven expertise in underwriting, transaction monitoring, and portfolio risk management
Comprehensive knowledge of card network rules and chargeback monitoring programs
Advanced analytical and investigative skills with the ability to interpret complex data sets
Demonstrated experience working collaboratively with sponsor banks and regulatory bodies
Strong communication skills that bridge technical complexity and strategic vision

Nice To Haves

Professional certifications such as CAMS or CFE
Experience building or scaling risk programs in high-growth environments
Familiarity with BSA/AML obligations and financial crime frameworks
Background in payment gateways and acquiring operations

Responsibilities

Architect a comprehensive risk management framework that proactively identifies and mitigates operational, financial, regulatory, and reputational risks across the merchant lifecycle
Design and implement sophisticated risk controls and scoring methodologies that balance business growth with robust protection, leveraging data-driven insights to make strategic decisions
Lead merchant onboarding and ongoing monitoring processes, conducting thorough KYC/KYB reviews and enhanced due diligence to ensure the integrity of our payment ecosystem
Monitor transaction activities to detect anomalies, fraud indicators, and emerging trends, maintaining compliance with card network performance thresholds
Collaborate cross-functionally with Product, Engineering, Legal, and Operations teams to embed risk controls seamlessly into business processes
Prepare and deliver compelling risk reports that translate complex data into actionable insights for executive leadership
Serve as the primary risk liaison with sponsor bank partners, ensuring alignment with regulatory frameworks and partner expectations
Develop and deliver internal training programs that elevate the organization's risk awareness and financial crime prevention capabilities