Risk Manager

Beth Israel Lahey Health • Plymouth, MA

141d

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The position involves working under the guidance of the Senior Director of Quality and Patient Safety, promoting a culture of Safety, Performance Improvement, and High Reliability. Responsibilities include overseeing the Risk Management office, managing claims, collaborating with hospital staff on risk management and patient safety issues, and conducting investigations into adverse events. The Risk Manager will also lead root cause analyses, develop educational programs, and represent the hospital in legal processes.

Requirements

• BSN Required with Current Massachusetts RN license.
• Masters Degree in Nursing, Healthcare Management or related field.
• A minimum of 5 years of experience in Healthcare Risk Management or Patient Care Management.
• Proven ability to function independently and communicate effectively at all levels of an organization.
• Knowledge and experience in performance improvement, patient safety, and risk management.
• Strong organizational, analytical, and computer technology skills.
• Strong written and verbal communication skills.
• Experience in conflict resolution.
• Prior experience in regulatory affairs and claims management.

Nice To Haves

• Risk Manager experience in a healthcare setting preferred.
• Database experience preferred.
• Certification in risk management (CPHRM) or obtained within the first five years.

Responsibilities

• Promote a culture of Safety, Performance Improvement, and High Reliability.
• Oversee the Risk Management office for BID-P, including claims management.
• Identify exposures to loss and analyze their impact on the organization.
• Manage the internal Adverse Event reporting function.
• Investigate and monitor all hospital sentinel events and near misses.
• Conduct root cause analyses and develop corrective action plans.
• Provide Risk Management orientation training.
• Develop educational Risk Management programs.
• Represent the hospital in legal processes and coordinate with legal counsel.
• Collaborate with Clinical Services and Medical Staff Officers on adverse outcomes.
• Participate in the Complaint and Grievance response function.
• Serve as the primary contact for regulatory agencies.

Benefits

• Comprehensive compensation and benefits.
• Support for achieving a healthy and balanced life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees