Risk Management Technician

Multnomah County • Portland, OR

3d • $29 - $36 • Hybrid

About The Position

The Department of County Management (DCM) Finance and Risk Management Division is seeking a Risk Management Technician to join its team. This position provides technical assistance to the Risk Management Services team, employees, management and the members of the public in the daily procedural and administration of the risk management programs. The Risk Management Services team provide guidance on risk exposure and loss control, manage the County’s insurance program, and administer the County’s self-insured programs in compliance with applicable laws and County code. In this position, you will be responsible for (but not limited to) the following:

Requirements

• Associate's degree from an accredited college or university or equivalent experience; AND
• One (1) year of related work experience in risk management programs such as insurance, safety, worker compensation, general liability, driver's license validation, or related program
• Accountability: Taking responsibility for delivering the services we say we will, and being transparent and communicative in what we do and how we do it.
• Social and Environmental Justice: Remedying inequitable and unsustainable systems that harm and oppress communities.
• Inclusively Leading with Race: Centering race, a leading indicator of inequalities and disparities, in our intersectional approach to breaking down systemic barriers created by all forms of oppression within our workplace and in our community.
• Equity and Inclusion: Developing and using policies and practices that promote access, equity, fairness, and belonging for all.
• Safety and Well-being: Creating an environment of psychological, physical, and emotional safety that improves quality of life.
• Risk Management Tools: Proficiency with relevant software, frameworks and methodologies.
• Regulatory Knowledge: Familiarity with or understanding industry regulations and compliance needs.
• Clear and Supportive Communication: Excellent written, and verbal skills to convey complex risk information. Assisting with training, gathering data, and clarifying processes for staff and others.
• Problem-Solving: Creative and critical thinking to resolve issues.
• Curiosity and Learning Agility: Continuously updating knowledge and skills.

Nice To Haves

• One (1) year of related work experience in risk management programs such as insurance, safety, worker compensation, general liability, driver's license validation, or related program
• Technical knowledge of OR-OSHA regulations
• Working knowledge of self insurance programs
• Working familiarity with Risk Management Information Systems (RMIS)
• Ability to effectively work with both internal and external partners in a collaborative environment
• Proactively identifies potential concerns and follows-up to resolve issues
• Demonstrates critical thinking skills and decision making abilities
• Ability to work independently on assigned processes and tasks in a timely manner

Responsibilities

• Schedule and conduct individual respiratory fit tests and training under the direction of the Industrial Hygienist
• Coordinate and perform noise monitoring, Hearing Conservation individual noise assessments and record keeping under the direction of the Industrial Hygienist
• Responsible for completing and posting the annual OSHA 300 logs under the direction of the Workers’ Compensation Program Manager and the Safety & Health Manager
• Responsible for completing the annual Bureau of Labor Statistics surveys utilizing the OSHA 300 logs and workers’ compensation claim information
• Perform quality assurance outreach with injured workers that utilize the telephonic 24/7 triage option.
• Attend assigned safety committees as a consulting representative of Risk Management
• Responsible for the county-wide Certificate of Insurance (COI) review for completeness, address any identified deficiencies, and electronically manage the insurance requirements within Multnomah Market Place (MMP)supplier profiles.
• Assists contract specialists with urgent MMP COI reviews when the usual COI review process is not feasible
• Responsible for ensuring contractor cancellation notices and renewals are received, shared, and managed according to internal purchasing rules and processes.
• Manages shared insurance team mailbox to receive, process, and file certificates of insurance in shared vendor directory NAS storage location
• Receives and replies to medical malpractice credentialing requests by hiring agencies seeking to verify claims history and coverage verification of former employees
• Independently administering assigned aspects of the County’s driver’s license verification processes.
• Perform accuracy verification analysis on rosters of approved drivers.
• Ensure continued access to OR DMV’s DMV2U business subscription service
• Collaborate with the Vehicle Accident Review committee and HR Business Partners to ensure individual driver eligibility based on internal policy and Oregon rule.
• Internal contact for Risk Management information requests such as PERS, Unemployment, PECBA.
• Records archive management
• Risk Management Information System (RMIS) administrator support
• Assist in Risk Management county-wide training initiatives
• Risk Management intranet page administration support
• Perform other duties as assigned

Benefits

• Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree