Risk Management - Strategic Analytics Check Fraud - Associate

JPMorgan Chase

232d

About The Position

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance (RM&C), you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Risk Analyst in the Fraud Risk team, you will play a crucial role in safeguarding our customers and the firm from fraudulent and illicit activities while ensuring an exceptional customer experience. You will support the Customer Experience team by overseeing risk in the digital fraud prevention and claims spaces. This role offers you the opportunity to contribute to our growing focus on customer experience, identifying high-impact opportunities to enhance risk strategies and business processes. Join us in driving meaningful progress by partnering with initiative owners across the organization.

Requirements

• 3 years of experience in fraud prevention or risk management, strategy, or analysis.
• Strong analytical and problem-solving skills with attention to detail.
• Self-motivated and proactive, with proven ability to work accurately under pressure.
• Effective communication skills within a team environment.
• Ability to establish effective partnerships across the organization.
• Interest in improving customer experience by linking emerging metrics and trends to products and processes.

Nice To Haves

• Experience in linking customer experience improvements to risk strategies.
• Familiarity with digital fraud prevention tools and techniques.
• Ability to adapt to rapidly changing environments.
• Certification in risk management or related field.
• Experience leading cross-functional initiatives.
• Knowledge of industry best practices in fraud prevention and risk management.

Responsibilities

• Monitor daily business processes and high-impact escalations for risk impacts and enhancements.
• Conduct root cause analysis on large dollar loss cases and complete research on manual samples or system data.
• Deliver regular reporting or updates on key risk metrics.
• Collaborate with initiative owners to drive customer experience improvements.
• Analyze and synthesize large sets of data into key themes, exploring unknowns to identify new opportunities.
• Communicate effectively with executives, managers, and subject matter experts.
• Utilize Microsoft Office tools, including Word, Excel, and PowerPoint, proficiently.
• Work collaboratively within cross-functional teams.
• Solve problems with a passion and comfort with ambiguity, managing multiple projects and processes independently while responding to emerging issues.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities