About the role. The Risk Management Services Team plays an integral role in helping our members to be safer in their homes. As part of this team, you will become an expert on loss prevention and provide our members with a personalized experience as you assist them in implementing measures that will help protect their homes and families. The Risk Management Services Associate will report to the Team Lead, Risk Management Services and will also contribute to projects and initiatives within the Risk Management Operations team. This is a hybrid role with the expectation for the Risk Management Services Associate to report in to the Charleston office at least 2-3 times a week depending on business need. What you’ll do. Provide tailored solutions for members as part of the ongoing PURE360 experience Build on the relationships established by our field Risk Management team and become an expert in preventing losses in high value homes Follow up on post-claim opportunities to help members reduce the likelihood of experiencing a similar loss Participate in loss prevention campaigns and partner with trusted local contractors to create a seamless member experience Create an exceptional member experience by creating a lasting relationship with the member based on trust and empathy. Identify and communicate underwriting concerns and estimate the replacement cost of a home during the virtual PURE360 experience. Maintain a working knowledge of nationwide claims trends and construction costs
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Job Type
Full-time
Career Level
Entry Level