Risk Management - Merchant Risk Credit Strategy – Vice President

JPMorganChase•Plano, TX

About The Position

Bring your Expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. Job summary As a Merchant Risk Credit Strategy Vice President in the Merchant Services Credit Risk team, you will lead strategic initiatives and project management efforts to enhance credit risk processes and controls. You will collaborate with cross-functional teams, drive process improvements, and ensure strong oversight and compliance. Together, we will champion innovation, support technology initiatives, and foster a culture of partnership and continuous improvement. This role empowers you to influence change and make a meaningful difference in how we manage risk.

Requirements

Bachelor’s degree
Experience in a commercial or investment bank credit or banking role
Experience in audit, control, operations, or program management roles with a record of high performance
Strong written and verbal communication skills, including executive-level communication
Excellent organizational and project management skills, able to manage competing priorities
High initiative, self-direction, and ability to work well under pressure
Ability to collaborate across multiple stakeholder groups and regions
Strong analytical and problem-solving skills, able to synthesize complex data
Experience in control and process oversight, including gap identification and control management
Understanding of data management and proficiency with Microsoft Excel, Office, SharePoint, and PowerPoint

Nice To Haves

Experience in credit risk approvals, underwriting, and administration
Knowledge of credit risk policies, procedures, and standards
Project Management Professional certification

Responsibilities

Partner with the Merchant Services credit risk management team to achieve business priorities and objectives
Lead and coordinate merchant services credit risk initiatives focused on process improvement and automation
Drive collaboration with cross-functional teams to enhance risk management and controls
Monitor and oversee credit processes, data quality, and remediation efforts
Serve as a thought leader and advocate for merchant services credit risk in technology projects and working groups
Support change management by facilitating adoption of new processes, technologies, and strategies
Interpret and apply policy requirements and procedures relevant to merchant services credit risk
Manage merchant services credit risk documentation, ensuring strong governance and effective controls
Communicate clearly and effectively with stakeholders at all levels
Synthesize and summarize complex data to support decision making
Identify and address gaps in controls, performing root cause analysis and implementing solutions