RISK MANAGEMENT DIRECTOR

YMCA of Southeastern North Carolina•Wilmington, NC

17h

About The Position

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. As the Risk Management Director, you will oversee the creation and execution of the overall risk management strategy in alignment with the YMCA’s mission, organizational culture, and objectives.

Requirements

Bachelor’s degree in Human Resources, Risk Management, Business Administration, or related discipline required; Master’s degree preferred. Equivalent professional experience may be considered in lieu of degree.
Minimum of two (2) years of professional experience in risk mitigation and compliance management within a multi-site or complex organization required; five (5) or more years preferred.
General knowledge of and willingness to stay informed of current employment laws and practices (OSHA, DOL, FLSA, etc.)
Experience in the administration of insurance/safety programs
Database management and record keeping
Effective oral and written communication
Evidence of the practice of a high level of confidentiality
Excellent organizational & accuracy skills
CPR & First Aid – Must be able to complete and maintain certification in CPR and First Aid; able to assist individuals in need until professional help arrives.
Emergency Response – Ability to quickly identify emergency situations (medical, fire, environmental, etc.) and respond appropriately following established procedures.
Incident Management – Required to report all safety incidents and hazards immediately and accurately to supervisors.
Safe Environment – Commitment to maintaining a safe, clean, and hazard-free environment for all staff, members, and participants.
Physical Readiness – Must be able to perform physical tasks related to safety, including assisting individuals of various ages and physical abilities.
Compliance – Follow all YMCA safety protocols, OSHA standards, and state/local regulations as applicable.

Nice To Haves

Risk management or HR certifications a plus (e.g., ARM, SHRM)

Responsibilities

Creates a culture of organizational safety, wellbeing, and provides excellent service to all YMCA staff, members, volunteers and guests while reducing risk to the YMCA of Southeastern North Carolina.
Oversees all aspects of risk management under the direction of the Chief Operating Offer and in compliance with YMCA policies and law, including risk identification, assessment, measurement, mitigation, and monitoring/reporting.
The Risk Management Director will educate across departments and all leadership levels, ensuring that YMCA leaders have the knowledge and understanding they need to make operational decisions for the organization in alignment with our Mission, Vision and Cause.
Engage in productive problem solving through coaching, counseling, and advising staff in all matters pertaining to risk and safety.
Facilitate regular Safety Committee meetings with staff representatives from each YMCA branch, reviewing incident/accident trends, audit results, changes to policies/reporting, and addressing any risk-related questions or concerns.
Lead the Risk Taskforce of the YMCA Association Board of Directors, regularly providing insight and highlighting any critical incidents, trends, or litigation concerns, in alignment with Praesidium Accreditation standards.
Collaborate with Human Resources Dept to develop and present the annual risk department budget to senior leaders annually, advocating for the needs to support our organization’s risk management.
Responsible for ensuring compliance to all established procedures, policies, and safety standards for the YMCA and carry out all responsibilities in an honest, ethical and professional manner, maintaining confidentiality and discretion when applicable.
Perform other related duties as assigned by your supervisor or CEO.
Develop policies, best practices, and procedures for business operations and program management within (but not limited to) these specific areas of work:
Employee Safety: Oversees compliance initiatives in alignment with the organization’s strategic plan, risk management policies, and employment-related regulatory requirements (including workers compensation claims processing, staff incident reports, management of drivers/MVR records, drug screening, tracking staff training/certifications).
Praesidium Accreditation: Ensures the YMCA obtains and maintains Praesidium Accreditation, meeting best practices for YMCA Charter compliance and safety standards.
Aquatics: Provide leadership to the Aquatic Safety Plan, lifeguard/instructor certification, compliance, and ensure all state and local aquatics safety codes and regulations are incorporated into the Y’s SOPs including in-service trainings, audits/drop drills, and practices/procedures for successful program operation.
Child Safety and Protection: Provide leadership to the Child Safety Program including, but not limited to, staff training/certification, annual policy acknowledgement, criminal background check screening practices, and sex offender registry screening/response.
Compliance & Legal: Collaborates closely with the HR team, creating an inviting, cohesive, safe, compliant, and efficient employee experience, and ensure compliance with I-9, E-Verify, DOL, and FLSA standards, certification standards, ADA Supports, subpoena coordination/review/response, waivers & policy coordination.
Emergency/Incident Response: Manage the YMCA’s Emergency Response Plan and incident/accident reporting system, ensuring that leadership staff, BOD, legal counsel, and insurance brokers/carriers, are informed of risk trends and have access to the data they need to provide the best support and guidance for Association needs including, but not limited to, crisis/emergency management, incident reporting, workers comp reporting, ERPs, legal, YUSA/CPS reporting requirements, injury/accident/incident investigation, follow-up and debriefing, reporting trends, and recommendations for decision making.
Facility: Conduct regular on-site audits to ensure safety protocol is being implemented correctly and consistently, especially in regard to standards for CPOs, OSHA, SDS, ERPs, AED/O2/Crash Bags, etc.
HIPAA: Ensure appropriate HIPAA compliant practices/storage/access to information, and provide program support, evaluation, and training
Insurance Program: Serve as primary point of contact for claims management, purchase/renewal, broker relationships, coverage alignment, COI requests, third-party contract requirements, and regular shops of market to ensure competitive cost management.
Volunteer Management: Establish standards, screening, onboarding, and management of volunteers (serve as administrator over any volunteer management software/tools), in alignment with Praesidium best practices.
Vehicles & Transportation: Collaborate with the Transportation Coordinator to maintain updated transportation training manuals, driver records, insurance coverage and safety training/screening programs.