Risk Coordinator

Family Health Center•Kalamazoo, MI

55d

About The Position

The Risk Coordinator supports the ongoing development and execution of the organization's quality and risk management programs within a Federally Qualified Health Center (FQHC) setting. This role plays a key part in ensuring compliance with federal, state, and accrediting body requirements including credentialing and privileging processes, audit and survey preparation, and internal safety reporting. The Risk Coordinator works collaboratively across departments to ensure providers, staff, and the organization remain compliant with regulatory standards, while also supporting a culture of safety, accountability, and continuous quality improvement.

Requirements

High school diploma or equivalent required; associate or bachelor's degree in healthcare administration, business, public health, or a related field preferred.
Minimum of 1-2 years working in a healthcare role - MA, DA, PT Aid, Medical Administrative, or Healthcare Compliance role required. Other relevant healthcare roles/experience will be considered.
Strong organizational skills with excellent attention to detail and accuracy.
Ability to manage multiple projects, priorities, and deadlines simultaneously.
Proficient in Microsoft Office Suite and comfortable working with databases and electronic credentialing systems.
Excellent written and verbal communication skills, with the ability to communicate effectively across departments and with external stakeholders.
Discretion and professionalism in handling confidential and sensitive information.
Commitment to the mission and values of a Federally Qualified Health Center and to equitable, patient-centered care.

Nice To Haves

Experience in an FQHC, community health center, or healthcare compliance/risk environment is highly desirable.

Responsibilities

Assist with preparation, coordination, and submission of accrediting/certifying organizations.
Support annual site visit readiness, including gathering and organizing policies, logs, training records, and incident documentation.
Track and maintain documentation related to risk mitigation activities and quality improvement initiatives connected to malpractice coverage.
Coordinate collection, verification, and maintenance of credentialing documents for licensed independent practitioners (LIPs) and other credentialed staff in alignment with HRSA, FTCA, and organizational policies.
Assist with recredentialing and re-privileging activities on established cycles, ensuring files are complete, accurate, and reviewed by the Credentialing Committee in a timely manner.
Maintain credentialing databases and support reporting for audits, board meetings, and accreditation surveys.
Learn and support the full credentialing and privileging lifecycle, from initial file assembly through committee review and board approval.
Track expirations, renewals, and regulatory deadlines associated with compliance documents, notifying leadership proactively of upcoming requirements.
Provide clerical and administrative support for safety incident reporting, including entering, tracking, and summarizing events in the organization's reporting system.
Assist in monitoring and trending safety events, near-misses, and complaints, supporting root cause analysis and risk mitigation efforts.
Help prepare regular reports and dashboards summarizing safety and risk data for leadership, committees, and board review.
Support organizational readiness for surveys, audits, and inspections related to risk, safety, and compliance.
Maintain organized, confidential, and audit-ready files (paper and electronic) related to risk management, credentialing, and compliance.
Support training initiatives related to safety, risk reporting, and compliance requirements.
Assist with internal policy and procedure updates related to credentialing, FTCA, and incident reporting as directed.
Collaborate with other departments (HR, Medical Staff, Quality, Operations) to ensure alignment and accuracy of compliance documentation.
Focused projects and other duties as assigned.