Risk Consultant - Personal Lines

Liberty Mutual Insurance
115d

About The Position

Works independently to perform a variety of duties including entering data, processing transactions, obtaining information, and interacting with internal and external customers. Acts as a subject matter expert on a project, workflow, or state.

Requirements

  • Knowledge, skills and capabilities typically acquired through a high school diploma or equivalent experience.
  • Minimum of three years of related work experience is required.
  • Strong interpersonal skills needed in order to communicate effectively with customers and other staff.
  • Requires ability to perform detailed work (eg review and prepare documentation).
  • Strong knowledge of systems and personal computer workstations preferred.
  • Proficient working knowledge of personal and business lines operations, underwriting rules, guidelines, rating manual rules, products, processes.

Responsibilities

  • Author property inspection reports that identify features, hazards, loss control opportunities, and the condition of homes.
  • Calculate reconstruction cost utilizing third party calculation tools.
  • Provide accurate and detailed commentary within inspection reports that summarize the risk and any recommended action.
  • Interpret and explain complex information in an easily understandable manner to insureds, agents, company staff.
  • Identify opportunities for improvement within the inspection process, and work with Risk Engineering and Business Leadership to implement changes that will ensure maximum efficiency and quality while minimizing cost.
  • Continue to increase and broaden knowledge / expertise of the loss control discipline through available training programs.
  • Be aware of industry trends, developments, changes, and state of the art practices to ensure continued efficient risk evaluation and assessment.
  • Exhibit positive demeanor and professional behavior towards co-workers, clients, and customers.
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