Right-of-Way Services Permit Review Technician II

City and County of Denver • Denver, CO

9d • $27 - $40 • Hybrid

About The Position

About Our Job With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. What We Offer The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $27.00 - $31.00/hour, based on experience and education. We also offer generous benefits for full-time employees which include but are not limited to: A guaranteed life-long monthly pension, once vested after 5 years of service 457B Retirement Plan 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year Competitive medical, dental and vision plans effective within 1 month of start date Location & Schedule In this position you can expect to work in a hybrid setting, on-site three (3) days/week at the Denver Wastewater Management Building (2000 W. 3rd Ave., Denver 80223). Who We Are & What You’ll Do The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services. For more information, please visit the DOTI website. DOTI’s Commitment to Equity: DOTI is committed to providing attention and resources to the areas, assets, and people of the city with the greatest need through equitable contracting, equitable investments, and equitable workforce development. DOTI’s culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results. The Office of Right of Way is responsible for Right of Way Enforcement and the Right of Way Services (ROWS) division which handles plan review and permit issuances. DOTI is seeking a highly skilled and motivated Right-of-Way Services Permit Review Technician II to join the Plan Review Specialists and Permit Review Technicians. Specifically, as the Right-of-Way Services Permit Review Technician II, you will: Assist the plan reviewers with the daily delivery of review and issuance of Wastewater and Right of Way Permits for public and private development projects. Complete plan review intake and triage for all Wastewater and Right of Way permits. Assist with and schedule inspections resolving common questions and problems for staff, consultants, contractors, and the public. Provide a strong customer centered focus in the delivery of all services, including in person, phone, email, and virtual platforms. Work collaboratively with your team to achieve team, City, and organizational goals. Participate with team, organization, or City-wide process innovation and improvement. Participate with team and Right of Way Services-wide teambuilding and educational events. Assist the team and supervisor as needed with agency project deadlines and reports with a team-based approach. Provide assistance with documenting new processes and updates of existing ones. What You’ll Bring Our ideal candidate is a reliable, adaptable team player with strong communication and problem-solving skills. They are organized, proactive, and eager to learn, with the ability to make thoughtful decisions in a fast-paced environment. They take pride in their work, value accountability, and consistently contribute to positive customer experiences while supporting team and performance goals. In addition, the ideal candidate will have some or all of the following experience, skills, and characteristics: Previous front-line experience as a permit review technician for construction permits with successful resolution of customer intake and design issues that conflict with applicable codes, standards, regulations, policies, and procedures. Right of Way or Wastewater experience preferred but not required. The demonstrated ability to provide excellent customer service, resolving customer questions and conflicts. Adept at de-escalation in challenging situations while being calm, adaptable, and flexible under pressure. Strong written and verbal communication skills and the willingness to address challenges in a direct manner with both internal and external customers. Detail-oriented, accountable, and able to effectively use the Microsoft Office Suite and other tools or software programs to successfully manage daily work. Accela experience preferred but not required. Demonstrated successful participation in team, organizational, or City process innovation and/or improvement. Required Minimum Qualifications Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate. Experience Requirement: Four (4) years of experience reviewing requests and issuing permits for routine public right-of-way requests, non-technical construction projects with regard to building and zoning permits, or enforcement of building and zoning codes and regulations. Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirements. License/Certifications: Requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment. To be considered for this position, you must include the following on your job application (upload the attachment(s) to the Resume/CV section on the My Experience tab): Resume Application Deadline This position is expected to stay open until Sunday, April 19, 2026. Please submit your application as soon as possible and no later than April 19, at 11:59 PM. About Everything Else Job Profile CE3046 Permit Review Technician II To view the full job profile including position specifications, physical demands, and probationary period, click here. Position Type Unlimited Position Salary Range $26.84 - $40.27 Target Pay $27.00 - $31.00/hour, based on experience and education Agency Dept of Transportation & Infrastructure Redeployment during Citywide Emergencies City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor. The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law. It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact [email protected] with three business days’ notice. Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. For information about right to work, click here for English or here for Spanish. With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. See yourself experiencing growth and balance. See yourself being respected and valued. See yourself belonging here. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. Your journey starts right here. #SeeYourselfHere Never miss Dever Jobs—sign up for job alerts now!

Requirements

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Four (4) years of experience reviewing requests and issuing permits for routine public right-of-way requests, non-technical construction projects with regard to building and zoning permits, or enforcement of building and zoning codes and regulations.
• Requires a valid Driver's License at the time of application. Licenses and certifications must be kept current as a condition of employment.

Nice To Haves

• Previous front-line experience as a permit review technician for construction permits with successful resolution of customer intake and design issues that conflict with applicable codes, standards, regulations, policies, and procedures.
• Right of Way or Wastewater experience preferred but not required.
• The demonstrated ability to provide excellent customer service, resolving customer questions and conflicts.
• Adept at de-escalation in challenging situations while being calm, adaptable, and flexible under pressure.
• Strong written and verbal communication skills and the willingness to address challenges in a direct manner with both internal and external customers.
• Detail-oriented, accountable, and able to effectively use the Microsoft Office Suite and other tools or software programs to successfully manage daily work.
• Accela experience preferred but not required.
• Demonstrated successful participation in team, organizational, or City process innovation and/or improvement.

Responsibilities

• Assist the plan reviewers with the daily delivery of review and issuance of Wastewater and Right of Way Permits for public and private development projects.
• Complete plan review intake and triage for all Wastewater and Right of Way permits.
• Assist with and schedule inspections resolving common questions and problems for staff, consultants, contractors, and the public.
• Provide a strong customer centered focus in the delivery of all services, including in person, phone, email, and virtual platforms.
• Work collaboratively with your team to achieve team, City, and organizational goals.
• Participate with team, organization, or City-wide process innovation and improvement.
• Participate with team and Right of Way Services-wide teambuilding and educational events.
• Assist the team and supervisor as needed with agency project deadlines and reports with a team-based approach.
• Provide assistance with documenting new processes and updates of existing ones.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED