CUSTOMER SUPPORT POOL - FUTURE ROLES
About The Position
CUSTOMER SUPPORT POOL - FUTURE ROLES Are you ready to combine your passion for an active lifestyle with a meaningful and multifaceted career in the cycling industry? At Specialized, our teammates are encouraged to explore roles in a variety of functions throughout their careers. We value curiosity, a desire to try new things, and an eagerness to learn about all aspects of the business. No matter where you begin with the company, you get to decide where you want to go whether it’s marketing, finance, product development, sales, or an international assignment. Join us in making the world a better place through the power of bicycles and build your dream career at the same time! The Rider Care Specialist will be the point-of-contact product technical expert responsible for placing and keeping customers on our bikes and equipment, as well as maintaining our high level of customer satisfaction. Utilizing proprietary Specialized networks and systems, you will be providing informed product knowledge and guidance to both B2B and B2C customers. 1974 We are riders—that fact has guided our every decision since 1974. When quality tires weren't around, we strove to make the best. When people wanted to ride cruisers in the dirt, we made the first production mountain bike. When roadies wanted to go faster, we doubled-down on carbon and built our own wind tunnel. And when we saw kids struggling to focus in school, we began supporting Outride to help promote better health through cycling. Specialized. Made for riders, by riders.
Responsibilities
- point-of-contact product technical expert responsible for placing and keeping customers on our bikes and equipment
- maintaining our high level of customer satisfaction
- providing informed product knowledge and guidance to both B2B and B2C customers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
