Ribbon Session Border Controller (SBC) Implementation Engineer - (100% Remote)

Syncreon Consulting • Houston, TX

9h • Remote

About The Position

We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies.

Requirements

• 3–7 years of experience in SBC, SIP, or VoIP engineering roles.
• Strong hands-on experience with: Ribbon SBC platforms (Edge, SWe, SWe Lite) SIP, RTP, SRTP Codec negotiation and media flows NAT, firewall traversal
• Experience integrating SBCs with: Microsoft Teams Cisco Webex PSTN/SIP carriers
• Strong troubleshooting skills in voice and signaling environments.

Responsibilities

• Deploy, configure, and support Ribbon SBC platforms (SBC 1000/2000, SWe Edge, SBC SWe Lite).
• Implement SBC integrations for: Microsoft Teams Direct Routing Cisco Webex Calling & Webex DI SIP trunking with PSTN carriers
• Configure: SIP normalization rules Call routing and dial plans Media and signaling security NAT, firewall traversal, and codec policies
• Integrate SBCs with: CUCM Microsoft Teams Cisco Webex Avaya, Nortel, or legacy PBXs
• Support number porting, call routing validation, and failover testing.
• Assist with site turn-ups, migrations, and cutovers.
• Maintain configuration standards, call flows, and topology diagrams.
• Provide handover and training to NOC and operations teams.
• Support audits and customer documentation requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees