RFC Supervisor - Day Shift

Grocery Outlet • Sacramento, CA

78d

About The Position

This role will lead a team of hourly employees in the Regional Fulfillment Center to ensure the operational activities are met or exceeded. Their main focus will be to hire, engage and develop a highly effective hourly workforce that will consistently achieve the desired results.

Requirements

• AA Degree or equivalent: or 1-2 years related experience.
• PC Proficiency on the following programs: MS Outlook, Word, & Excel.
• Ability to conduct business on the telephone & E-mail professionally and accurately for extended period of time.
• Interface with Store Operations and Managers continuously.
• Ability to write routine reports and correspondence.
• Familiarity with modern warehousing practices and methods.
• Good organizational and time management skills.

Responsibilities

• Effectively and safely supervise the day-to-day shift operations of one or more warehouse areas of responsibility (AOR).
• Warehouse functions may include: selecting, loading, shipping, receiving, safety, sanitation, replenishment and product storage processes in a Grocery, Perishables or Freezer Warehouse environment.
• Coordinates the flow of workload within the warehouse and a specific department.
• Leads a subset team of a department to ensure that performance goals and/or customer commitments are met or exceeded.
• Instruct and provide oversight to Warehouse Associates in the proper execution of all established quality, safety and sanitation practices of warehouse operations.
• Holds self and team accountable on general sanitation and food safety practices.
• Collaborate with Shift Manager in the development of employee performance development plans (PDPs); Coach, mentor and guide Associates in the execution of PDPs.
• Utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on performance, increase employee retention and improve employee relations.
• Leads a team of hourly personnel through effective coaching and other performance management methods to ensure performance is being met.
• Helps prepare and attend daily Shift Start-Up Meetings to share daily goals and results with the team.
• Monitor and Post performance reports.
• Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a sense of responsibility and ownership in the results of these audits in Associates.
• Conduct accident investigations according to company guidelines and use judgment and discretion to make findings and document them.
• Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink).
• Ensure shift time and attendance tools are kept up to date.
• Ensure the employee schedule is up to date.
• Accountable to a budgeted labor $ allowance for assigned department(s).
• Ensure that decisions made throughout the shift, day, and week support attainment of said budgetary goals.
• Responsible for successful onboarding, training and retention of New Hires.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: Associate degree