Revit and CAD Technician

ZILLION TECHNOLOGIES, INC•Virginia Beach, VA

3d•Hybrid

About The Position

The Interior Design Project Manager works with the Workplace & Design team on a variety of daily and project related tasks in a fast paced, environment. The role would include working on a variety of design and project management tasks, maintaining documentations, and working furniture tickets.

Requirements

2+ years of experience using AutoCAD/Revit
Understanding of ticket work order systems helpful
Background in furniture, design, project management
Knowledge of Microsoft Office programs: Word, Excel, PowerPoint
Experience using Adobe Acrobat Pro to create and edit documents
Proficient in AutoCAD/Revit software.
Ability to read floorplans.
Understanding of furniture and equipment repairs, basis warranty requirements.
Prior experience in a help desk environment helpful but not required.
Basic knowledge of American with Disability Act (ADA) and building codes. Ability to research and understand codes.
Communication – Clearly communicates both orally, writing, and/or in person to provide direction or gain clarification (problem solve/understand) on tasks effectively and professionally. Responds well to questions. Able to read and interpret written information.
Able to follow directions as well as established processes, policies, guidelines, and standards. Completes administrative tasks correctly and on time. Supports organization's goals and values.
Self-starter/Problem-solver
Work well independently and as part of a team.

Responsibilities

Works furniture and other miscellaneous tickets from submission through completion to satisfy the end use/client, design standards and all building/ADA codes.
Manage between 10-30 active tickets at one time while tracking their progress and providing updates to the requestor of the tickets.
Work with various vendors to resolve each request in a timely manner. Coach teammates to provide information needed to efficiently process tickets.
Research and gather information through photos, scheduling vendor site visits, etc. from the requestor to provide to vendors to determine repair needs.
Coordinate vendor site visits with requestor and physical security application, if needed.
Provide vendor escort in local Richmond corporate buildings.
For furniture move requests, create existing and proposed furniture drawings to meet all codes for approval by Asset Strategy Manager and LOB contact.
Assist in gathering request pricing information for repair requests if an item is not under warranty.
Obtain proper purchasing authority and cost centers from the appropriate line of business contact for repairs for billing purposes and maintaining documentation.
Complete tickets within the SLA requirements established in the maintenance service ticketing system. Maintain all documentation in the appropriate folders and in the ticketing system.