Reverse Logistics Expert

Target•Rochester, NY

1d•Onsite

About The Position

Working at Target involves helping families discover the joy of everyday life, guided by the company's values and culture. The General Merchandise and Food Sales team focuses on operations, process, and efficiency to ensure a consistent guest experience, managing product setting, inventory, pricing, and promotional signing across all General Merchandise areas. This team also handles Food & Beverage and Food Service, ensuring a fresh and food-safe environment. Experts contribute to efficient guest delivery through pick, pack, and ship fulfillment. The Reverse Logistics Expert role offers opportunities to gain knowledge in guest service fundamentals, retail business fundamentals (including sales trends, inventory management, and process improvement), and experience in executing daily/weekly workloads to support business priorities and sales goals.

Requirements

Must be at least 18 years of age or older
Welcoming and helpful attitude toward all guests and other team members
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Ability to work both independently and with a team
Ability to resolve guest questions quickly on the spot
Attention to detail and ability to follow multi-step processes
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Accurately handle cash register operations as needed
Ability to climb up and down ladders
Ability to scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Nice To Haves

Previous receiving or reverse logistics experience

Responsibilities

Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
Receive deliveries using the receive application and process all inbound store transfers to ensure inventory accuracy
Ensure Direct to Store Deliveries (DSD) and Advance Direct to Store Deliveries (ADSD) are accurately received following the outlined processes
Follow up daily to ensure all unacknowledged deliveries have been received
Accurately handle all freight shipments related paperwork; make shipping arrangements when necessary
Execute donations, Central Return Center (CRC), electronics recycling, transfer orders (store to store and sweeps), salvage and inventory removals (IRs) in compliance with all DOT regulations and best methods
Identify and handle environmentally sensitive item management (ESIM) in the reverse logistics area in compliance with applicable laws and regulations
Complete the ESIM weekly log
Process vendor credits and damaged/defective items accurately and in a timely manner to minimize shortage and compliance risk; handle merchandise returns according to company and vendor guidelines
Maintain all invoices and documentation per record retention guidelines pertaining to deliveries, ESIM waste pickups and all outbound shipments
Operate powered equipment as necessary while unloading freight or moving merchandise
Demonstrate a culture of ethical conduct, safety and compliance
Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
Create a welcoming experience by greeting guests as you are completing your daily tasks
Engage with guests in a welcoming way, to help solve their specific needs when assistance is required
Thank guests and let them know we’re happy they chose to shop at Target
All other duties based on business needs