Revenue Systems & Tools Manager [REMOTE - CA]

Iteris

3d•$129,400 - $144,200•Remote

About The Position

Iteris is seeking a Revenue Systems & Operations Manager to help scale and optimize the systems and processes that power our revenue organization. This role will serve as the operational owner of our revenue technology ecosystem, ensuring that Salesforce and integrated sales tools effectively support our go-to-market teams. This position combines strategic systems leadership with hands-on operational execution. The role will help define the roadmap for revenue systems, drive prioritization of enhancements, and support the day-to-day operational improvements needed to keep the sales organization running efficiently. The Manager will partner closely with Sales, Sales Operations, Marketing, Product, Finance, and other cross-functional stakeholders, while serving as the primary operational partner to our third-party Salesforce implementation team (architects, developers, and QA). The ideal candidate has strong experience deploying and managing Salesforce-based solutions and sales technology ecosystems, and is comfortable operating both within system workflows and at the executive level communicating priorities and progress.

Requirements

Bachelors degree in Business, Information Systems, Operations or a related field preferred
Over five (5) years of experience in Sales Operations, Revenue Operations, or Revenue Systems roles
Strong experience working with Salesforce CRM environments
Experience deploying or supporting Salesforce-based solutions and sales technology integrations
Experience working with sales technology tools such as Outreach, HubSpot, GovSpend, or similar platforms
Experience partnering with Salesforce implementation partners or technical teams
Strong understanding of sales processes, pipeline management, and revenue operations workflows
Experience managing CRM integrations and revenue technology stacks
Ability to translate business needs into system requirements and operational processes
Strong analytical and problem-solving skills
Excellent communication skills with the ability to work effectively with both technical teams and executive stakeholders
Comfortable balancing strategic planning with hands-on operational work

Nice To Haves

Experience supporting HubSpot–Salesforce integrations
Experience working with ERP integrations such as Oracle
Experience with sales engagement platforms such as Outreach
Experience supporting revenue teams in a growing or scaling organization

Responsibilities

Serve as the operational owner of the company’s revenue technology stack, with Salesforce as the core platform
Manage and support integrated sales tools including platforms such as Outreach, GovSpend, HubSpot, and other sales technologies
Ensure systems effectively support key sales processes including lead routing, opportunity management, pipeline tracking, and reporting
Define policies, governance, and best practices for how revenue systems and tools are used across the organization
Support the development and execution of the revenue systems roadmap, ensuring tools align with go-to-market strategy and operational needs
Lead initiatives to integrate and optimize platforms across the revenue ecosystem
Work with stakeholders to define business requirements, workflows, and system processes that support the lead-to-revenue lifecycle
Examples of initiatives may include integrations between HubSpot and Salesforce, Oracle and Salesforce, Service Cloud optimization, and sales engagement tools such as Outreach
Serve as the primary operational partner to the Salesforce implementation team, including architects, developers, and QA resources
Run prioritization and planning meetings to review system requests, integrations, and enhancement initiatives
Translate business needs into clear requirements for the implementation team
Track and communicate progress on system initiatives and ensure alignment with revenue priorities
Manage day-to-day operational improvements and system enhancements needed to support the sales organization
Implement smaller system changes and configuration updates internally when development work is not required
Support testing and deployment of system updates across sandbox and production environments
Continuously identify opportunities to improve workflows, automation, and operational efficiency
Partner with Sales, Sales Operations, Marketing, and other teams to understand operational needs and identify opportunities for improvement
Facilitate cross-functional discussions to prioritize system enhancements and operational initiatives
Provide regular updates to leadership on system initiatives, integrations, and operational improvements
Help ensure data quality, governance, and consistency across Salesforce and integrated systems
Support the development and maintenance of dashboards and reporting used to monitor pipeline, performance, and operational metrics
Maintain documentation of system processes, integrations, and operational standards