Revenue Specialist I - ROPS
About The Position
This position performs revenue cycle duties including processing patient insurance information through the patient intake process, ensuring the timely and accurate submission of insurance claims, and collecting payment on outstanding patient balances. The role involves daily communication with insurance payers, reviewing and submitting system setup requests, responding to payer communications, collaborating with other revenue operations teams, and partnering with clinic teammates to ensure accurate insurance information. It also includes identifying process changes for continuous improvements, maintaining current patient account information, and ensuring confidentiality in accordance with HIPAA regulations and company policies. This is a full-time, permanent opportunity with flexible scheduling and a community-based work culture, offering a comprehensive benefits package.
Requirements
- Excellent communication skills: (Written & Verbal)
- Excellent decision making and problem-solving skills
- Ability to adapt quickly and manage stress
- Relationships Building
- High school diploma or equivalent
- Basic computer skills and proficiency in MS Word, Excel, and Outlook
Responsibilities
- Perform duties for revenue operations department related to either medical insurance billing, collections or patient access
- Communicate with insurance payers to ensure proper insurance coverage for our patients or to ensure timely and accurate reimbursement for dialysis services rendered at our clinics
- Review and submit system setup requests to appropriate teams to ensure center and payer information is loaded into the billing system for accurate billing
- Respond timely and accurately to payer communications
- Collaborate with other revenue operations teams to ensure seamless processes across teams
- Partner with clinics teammates such as Insurance counselors, social workers and facility administrators to ensure timely and accurate insurance information
- Help identify process changes and opportunities for continuous improvements
- Maintain current patient account information at all times
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies
- May be asked to work overtime as needed
- Attend team meetings, phone conferences, and training as needed
- Know, understand and follow teammate guidelines, employment policies, and department or company procedures
Benefits
- Flexible scheduling
- Fun and positive work environment
- Competitive “pay for performance” pay structure
- Generous PTO and comprehensive benefits package
- A "community first, company second" culture based on Core Values that really matter
- Clinical outcomes consistently ranked above the national average
- Award-winning education and training across multiple career paths to help you reach your potential
- Performance-based rewards based on stellar individual and team contributions
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
