REVENUE SERVICE CENTER MANAGER I - SES - 73000306

State of Florida • Marianna, FL

395d • $77,000 - $80,500

About The Position

The Revenue Service Center Manager I - SES position is responsible for managing the Panama City and Marianna service centers within the Florida Department of Revenue's General Tax Administration program. This role involves overseeing supervisors and customer service staff, ensuring compliance with state laws, and providing technical tax information to the public. The manager also conducts conferences with taxpayers to resolve complex tax cases and manages the facilities and budget to maintain a productive work environment.

Requirements

• Currently employed with the Florida Department of Revenue.
• One year of management experience within the Florida Department of Revenue, General Tax Administration Program, Receivables Management Process.

Responsibilities

• Manage the Panama City and Marianna service centers.
• Oversee supervisors and customer service staff in recovering uncollected, unreported, and unpaid debts.
• Provide technical tax information and tax registration functions to the public.
• Conduct conferences with taxpayers to resolve complex tax cases.
• Manage facilities and budget for the service centers.
• Ensure compliance with state laws, rules, and Department policies and procedures.
• Maintain a professional setting and image for employees.

Benefits

• Health insurance
• Life insurance
• Tuition waivers
• Paid sick and personal leave
• Paid parental leave
• 10 paid holidays annually
• Retirement savings
• Vision insurance
• Dental insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed