Revenue Operations Systems Specialist

Honeycomb Insurance•Chicago, IL

7d•$80,000•Hybrid

About The Position

Honeycomb is seeking a Revenue Operations Systems Specialist to own and scale our HubSpot CRM ecosystem—and the connected revenue tech stack that supports it—powering our Customer Success, Sales, Partner Distribution, and Underwriting teams. This role will be centered in HubSpot while partnering across integrated platforms and tools (e.g., Google Workspace, DocuSign, Talkdesk, IVANS, Fathom, Email Delivery Platforms, and other operational systems) to improve data compliance, cross functional processes, automation, and end-to-end workflows. This role is deeply hands-on with HubSpot, focused on system configuration, workflow optimization, data integrity, report creation, and cross-system integrations. You’ll serve as the bridge between business users and RevOps, maintaining the backbone of our GTM infrastructure and ensuring that our CRM and connected systems are accurate, reliable, and evolving with the business. This position is ideal for someone who loves solving operational puzzles, thrives in technical CRM administration, and enjoys working closely with stakeholders to turn business requirements into elegant, scalable system solutions.

Requirements

2–4+ years of experience in a Revenue Operations Systems Specialist role with emphasis on CRM architecture, ideally in a high-growth environment.
HubSpot expert: fluent in Hubspot system configuration, workflows, properties, custom integrations, reporting, and data management.
Detail-oriented and process-minded — you spot inefficiencies quickly and care deeply about clean, structured data.
Able to translate business requirements and program specifications into system configurations, and vice versa.
Comfortable collaborating with engineering teams on API integrations, schema changes, and data flows.
Self-starter who can manage competing priorities across stakeholders with clear communication and follow-through.
You thrive in an open, collaborative environment where consistent feedback and flat hierarchy are valued.
Hybrid availability: Must be able to work from our downtown Chicago office three days per week (Tuesday through Thursday)

Nice To Haves

Experience with HubSpot API, Postman, or similar tools.
Background in insurance, fintech, or other regulated industries.
Exposure to middleware tools (e.g., Zapier, Workato, Tray.io) for integrations.
Basic familiarity with SQL or BI tools to support reporting enhancements.
Previous experience collaborating closely with engineering teams.

Responsibilities

Own HubSpot CRM maintenance: pipelines, goals, properties, workflows, deduplication, data hygiene, and governance.
Optimize workflows and lifecycle automations to reduce manual work and increase sales team efficiency.
Collaborate with business leaders to understand reporting objectives and build dynamic dashboards to visualize key trends and unlock actionable insights
Partner with engineering to maintain and improve the API integration between HubSpot and our policy management system — including testing, QA, and troubleshooting.
Implement new features, properties, and pipelines to support evolving GTM motions and product launches.
Serve as a key point of contact for CRM-related requests from Sales, Underwriting, Customer Success, and Partner teams, prioritizing and executing through a structured RevOps queue.
Document processes and configurations and support training and enablement for end users.
Identify opportunities to improve system performance, data quality, and operational scalability — then implement them.