Revenue Operations Manager -Hospitality (temporary contract)

Lightspeed•Amsterdam, NY

43d

About The Position

We're looking for a Revenue Operations Manager to join our EMEA Revenue Operations team on a temporary basis. You will be responsible for owning revenue operations initiatives in our EMEA region with support from our global teams. Our revenue operations team is core to the success of our go to market functions and we require someone who will drive operational efficiency and strategic initiatives to support profitable revenue growth. As a key member of the regional leadership team, you will actively shape and inform both the short and long-term strategy of the region. This role will be responsible for utilising key insights and enabling our teams to take strategic actions that drive great results - optimising for growth and efficiency in the long term.

Requirements

3-5 years of Revenue Operations experience in GTM teams
Analyzing sales funnels and go to market team performance and coming up with initiatives to drive performance improvement
Creating process improvements to enable more efficient sales cycles
Identifying areas for improvement and efficiency gain in systems such as Salesforce and Outreach, creating requirements and briefing into internal systems teams
Managing multiple stakeholders from manager to VP level

Responsibilities

Understanding key performance drivers of the business and identifying areas of improvement/optimisation opportunity to deliver sustainable growth - this would encompass revenue generating ideas, churn and cost reduction initiatives
Enabling the success of regional customer facing teams through the correct utilisation of tooling/systems and processes to drive regional achievement and personal growth
Build or brief relevant reporting or tooling requirements to support the region in achieving budget and goals
Represent Revenue Operations in regional go to market projects
Working with Senior Manager, Global Revenue Operations, Finance and regional leadership to provide regional forecasting and capacity requirements against budget
Drive regular reporting cadences with regional leadership team whereby data/insights/trends are interpreted into actionable strategies and set in motion
Provide feedback on customer collateral and revenue campaigns
Build and present business models to support strategic regional initiatives
Operationalizing, incorporating and driving performance of new functions into the current go to market org
Contribute and collaborate with the wider Revenue Operations team for global revenue initiatives
Creation of materials to support GTM team enablement
Development of performance improvement initiatives
Liaising with Product Managers to ensure 2 way feedback loop is maintained in order to facilitate a better opportunity win rate
Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren't strictly within the scope of your role.

Benefits

Flexibility: Work in a dynamic environment with the freedom to manage your day in a way that works best for you.
Career Development: Real opportunities for career growth in a company that is expanding rapidly and creating new roles every day.
Impact: Be at the center of the action, helping drive results and making a tangible difference to the success of the team and the company.
Health & Well-being: Enjoy a range of benefits, including health and wellness credits, mental health support, and more to keep you energized and healthy.
Continuous Learning: Free access to LinkedIn Learning and other development tools to help you grow both professionally and personally.
Work-Life Balance: Take time off to volunteer and contribute to causes that matter to you.
Team Spirit: Join a team that values collaboration, with regular breakfasts, lunches, and snacks to keep things fun and engaging in our offices.

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