Ensora Health-posted 2 days ago
Full-time • Mid Level
Central, ID

As the Sr. Manager of Business Applications at Ensora Health, you will lead the administration and optimization of our Salesforce platform and other critical business applications supporting Sales, Marketing, and Customer Support. This role is central to ensuring seamless integration and functionality across systems, enabling teams to operate efficiently and deliver exceptional results. You’ll be part of the Revenue Operations team, driving innovation and operational excellence in our technology ecosystem.

  • Oversee day-to-day operations of business applications, including user management, security, data integrity, and automation.
  • Partner with cross-functional teams to understand process needs and translate them into scalable solutions.
  • Design and manage custom objects, fields, workflows, and automation to support evolving business processes.
  • Configure and maintain third-party integrations such as marketing automation tools and customer support platforms.
  • Provide technical support and resolve issues promptly, meeting SLA requirements for Business Application Jira tickets.
  • Develop insightful reports and dashboards to track key business metrics.
  • Produce clear technical and end-user documentation.
  • Stay current on platform updates and recommend enhancements to improve processes.
  • Manage all aspects of user and license administration, including setup, deactivation, roles, profiles, and permissions.
  • 7+ years of experience as a Salesforce Administrator.
  • Salesforce Administrator Certification.
  • Expertise in Service Cloud, Sales Cloud, and Salesforce development ecosystems.
  • Strong understanding of Salesforce data models, configuration, and customization.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Excellent communication and collaboration skills.
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