Revenue Operations Manager

CivilGrid • San Francisco, CA

75d

About The Position

CivilGrid is a venture-backed SaaS construction tech company building the 'Google Maps for the Underground.' Come help us disrupt a $4.7T US industry segment that desperately needs innovation. This opportunity has tremendous upside as it scales. CivilGrid aggregates public and proprietary utility, geotechnical, environmental, and jurisdictional data. The consolidated information is sold via our collaborative SaaS mapping platform to engineers and developers who need it to make early-stage decisions on real estate and infrastructure projects. Real time data access reduces labor and project delays, accelerates decision making and reduces project risk. Collaborative features ensure faster information flow and decisioning inside and outside the organization and better project insight retention over time.

Requirements

• 4+ years in revenue operations, sales operations, or GTM operations at a high-growth (ideally B2B SaaS) startup
• Strong understanding of revenue operations best practices and how to adapt them to early-stage environments
• Data-driven decision maker with strong analytical skills and comfort working with metrics, forecasts, and business cases
• Self-starter mentality with the ability to build from zero—you're equally comfortable rolling up your sleeves and thinking strategically
• Exceptional attention to detail with the ability to manage multiple priorities and projects simultaneously
• Team player who thrives on solving problems for others and enabling GTM teams to win
• Experience with modern SaaS tech stacks (e.g., Salesforce, HubSpot, Outreach/Salesloft, Clay/Apollo/ZoomInfo, Gong, LinkedIn Sales Navigator)

Nice To Haves

• Prior experience in sales, customer success, or construction/infrastructure industries
• SQL & APEX proficiency

Responsibilities

• Own and drive key projects and functional areas within revenue operations from inception to execution
• Partner cross-functionally with Account Executives, Customer Success, Marketing, and the CEO to identify needs and execute on strategic initiatives
• Build and own critical revenue operations areas, including reporting, metrics, and forecasting infrastructure (pipeline, bookings, renewals)
• Sales process optimization (lead routing, opportunity stages, pipeline hygiene, quote to cash)
• RevOps tech stack (evaluating, implementing, and administering tools like CRM, sales engagement, data enrichment, and revenue intelligence platforms)
• Compensation planning and commission structures
• Territory design and total addressable market (TAM) analysis
• Sales planning, onboarding programs, and enablement materials
• Customer segmentation and ideal customer profile (ICP) development
• Proactively identify bottlenecks and inefficiencies that could prevent the GTM organization from hitting growth targets
• Create dashboards and reporting that provide visibility into key revenue metrics for the leadership team
• Establish foundational processes and best practices that will scale as the company grows

Benefits

• A culture that values ambition, humility, and execution
• Competitive salary and equity
• Health insurance
• Flexible and remote-friendly work environment
• FSA (health and dependent care)
• Unlimited PTO

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 11-50 employees