Revenue Operations Manager

Nabla-posted 3 months ago
Full-time • Mid Level
101-250 employees
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The Revenue Operations Manager is a cross-functional collaborator across the go-to-market commercial team and is responsible for growing predictable revenue across sales, marketing, and customer experience. You will act as a strategic partner uncovering insights in business data to optimize sales, marketing, and CS processes. Your day-to-day is to transform raw data into actionable insights and scalable process for our next phase of growth!

  • Analyze revenue data and GTM metrics to identify trends and surface actionable insights.
  • Identify opportunities to drive revenue, such as go-to-market strategies, tactics to streamline the customer lifecycle, and potential sales process improvements by turning insights into strategic recommendations.
  • Maintain data integrity across finance, sales, marketing, and CS.
  • Build dashboards and reporting frameworks that enable visibility across Sales, Marketing, and CS.
  • Capture and measure team performance through standardized KPIs and reporting.
  • Partner with leadership to strategize, design and execute data-driven GTM strategies.
  • Create executive reporting frameworks: board insights, manager dashboards, and all-hands metrics.
  • Collaborate with cross-functional teams to align on processes that drive predictable revenue.
  • Design, implement, and refine repeatable revenue processes across the GTM org.
  • Lead onboarding and training enablement efforts by equipping Sales, Marketing, and CS with tools, training, and playbooks to adopt best practices.
  • Monitor the Sales Development Rep team to ensure they are equipped to actively build pipeline and efficiently manage the inbound lead qualification.
  • Support change management initiatives by documenting and enabling process adoption.
  • Develop sales territories and build compensation plans that incentivize behaviors needed to hit targets.
  • Aligning technology to present a complete picture of revenue, business, and activity data.
  • Own CRM and related GTM tech stack to ensure data accuracy and system reliability.
  • Implement and optimize workflows to reduce manual tasks and improve efficiency.
  • Maintain system integrations across marketing, sales, and CS platforms (including enablement and training on all systems).
  • Continuously evaluate and improve the tech stack to support organizational scale and deliver accurate insights.
  • 5+ years of experience in revenue operations and/or sales operations, ideally in a fast-paced, healthcare SaaS start-up.
  • Proven experience scaling GTM systems and operations at high-growth organizations.
  • Strong analytical background with ability to translate business requirements into technical solutions.
  • Strategic thinker that can translate business objectives into actionable initiatives.
  • Understands relational databases, data visualization, and data integrity.
  • Can simplify complex concepts and communicate them effectively.
  • Must be able to present and share data in a polished, meaningful way, whether it’s a quick email, in-depth report, or presentation deck.
  • Have a deep knowledge of CRM software and the administration of them, specifically Hubspot.
  • Strong familiarity with using Excel and other tools to assess, manipulate, and analyze data.
  • Collaborative and supportive work environment.
  • Opportunities for professional development and growth.
  • Flexible work hours and the ability to work remotely.
  • Regular team off-sites and social events.
  • Health and wellness programs including exercise sessions during work hours.
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