Revenue Operations Lead

HomeLight • San Francisco, CA

87d • $75,000 - $90,000

About The Position

HomeLight is the real estate technology platform powering innovative transactions for top agents, lenders, and their clients. Our technology makes it easier to buy and sell homes, whether that's enabling clients to buy before they sell, find a top agent, or have certainty through a modern closing process. Each year, HomeLight facilitates billions of dollars of residential real estate business on its platform for thousands of agents and loan officers. Our vision is a world where every real estate transaction is simple, certain, and satisfying for all. This role is based in San Francisco, CA - Office days are Wed and Thur.

Requirements

• 2+ years in consulting, product operations, or revenue operations — ideally with exposure to support or collections workflows.
• Bachelor's degree required from a strong university, preferably in an analytical field (e.g. Natural Sciences, Engineering, Computer Science, Economics, or Finance).
• Ability to manage multiple projects under tight timelines, with strong attention to detail and process ownership.
• Strong proficiency in Excel/Google Sheets, SQL, and willingness to learn additional data/AI analytics tools.
• Excellent interpersonal, organizational, and communication skills — a true team player who can influence across functions.
• Self-starter, adaptable, and comfortable operating in a fast-paced environment while learning quickly and independently.

Responsibilities

• Own and optimize the workflows that power HomeLight’s core business — ensuring that every successful referral moves smoothly through to collection and revenue recognition.
• Use cutting-edge AI tools (v0, Replit, Lovable, Bolt, etc.) to automate manual tasks, accelerate collections, and eliminate bottlenecks in revenue operations.
• Define, track, and maintain the metrics that measure the health of referral, support, and collection processes.
• Partner with Finance and Operations to ensure timely collections, reduce leakage, and improve agent compliance while preserving strong relationships with agents and investors.
• Work closely with Product, Engineering, and Ops leadership to design scalable solutions that increase revenue efficiency and partner satisfaction.
• Continuously evaluate new AI technologies and approaches that can improve how HomeLight executes, monitors, and scales revenue operations.
• Train teams to adopt and leverage AI tools in their workflows, increasing efficiency and confidence in revenue-critical processes.

Benefits

• Medical (Aetna or Kaiser), Dental & Vision (Guardian)
• Long-Term Disability & Short-Term Disability
• Hospital Indemnity Insurance, Accident Plan, and Employee Critical Illness (Guardian)
• 401k (Guideline), Life Insurance (Guardian) & Pet Insurance (Nationwide)
• Commuter benefits are offered in certain locations
• PTO, including Volunteer Days to give back to your community
• Annual Anniversary Perks, including professional development and sabbaticals!
• HomeLight Services to help you with buying and selling your home

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees