Revenue Operations Lead

Finch • San Francisco, CA

74d • $136,000 - $149,000

About The Position

You'll be the operational backbone of Finch's go-to-market engine, ensuring our systems, data, and processes run seamlessly while building toward a more strategic RevOps function. This role reports to the VP Revenue and partners closely with Sales, SE, AM, Success, and Marketing leadership. You'll begin by mastering the infrastructure, routing, reporting, automation, and tooling. Grow into a strategic partner shaping Strategy, Process, Technology, and Insights.

Requirements

• 3-5 years in Revenue Operations, Sales Ops, or GTM Systems roles.
• Deep understanding of Salesforce administration, reporting and GTM automation tools.
• Strong analytical mindset; comfortable building dashboards and translating business questions into data stories.
• Proven ability to balance detail and big-picture thinking, operational precision now, strategic scale later.
• Proven data structure with AI tools such as Clay and other available on the market.
• Excellent communicator who can collaborate across Sales, Success, and Marketing.
• Curiosity to evolve from execution to strategy with an eye for designing the future of RevOps at Finch.

Responsibilities

• Audit and streamline CRM structure to improve usability, required-field compliance, and overall data integrity.
• Build and maintain pipeline, funnel, and attainment dashboards that give GTM leaders visibility into performance.
• Maintain Salesforce routing, account ownership, and territory logic; manage inbound round robins and assignment rules already in place.
• Manage integrations across Gong, Outreach, Docusign, Catalyst, Pylon, Apollo, Chili Piper and Salesforce to ensure clean data flow.
• Design process automation for AE to AM handoffs, churn workflows, playbook triggers, CPQ, Quote to Cash, and closed-won routing.
• Support comp reporting and SPIFF dashboards for visibility into ARR goals and performance.
• Optimize the QBR process using BI and AI tooling to reduce manual prep, standardize metrics across teams, and deliver executive-ready insights in real time.
• Over time, expand into strategic planning: segmentation design, process governance (MEDDICC, approvals, rules of engagement), and tool-stack strategy.
• Partner with leadership to develop KPI frameworks, self-serve analytics, and cross-departmental insights.

Benefits

• Competitive equity with a 10-year exercise window
• Full medical, dental, and vision coverage (100% for employees, 85% for dependents)
• Unlimited PTO (with a 3-week minimum)
• 401(k) plan
• Regular team offsites and meetups

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 101-250 employees