Revenue Operations Director

Gong.io • Chicago, IL

82d • $153,000 - $227,000 • Remote

About The Position

As the Revenue Operations Director focused on Territory Strategy, you'll play a critical role in driving go-to-market efficiency and sales productivity by designing and managing scalable territory models. You'll partner cross-functionally with Sales, Marketing, and Strategy teams to align coverage with market opportunity, optimize segmentation, and ensure equitable, high-potential sales territories across global regions.

Requirements

• You are within commuting distance of one of our listed hub locations and can be in-office 2x per week.
• 5-8+ years of experience in Revenue Operations, Sales Strategy, or a related GTM planning function.
• Deep understanding of B2B SaaS go-to-market models, sales territories, and segmentation strategies.
• Strong analytical skills with experience in Excel, SQL, and BI tools (e.g., Tableau, Looker).
• Proficiency with CRM systems, especially Salesforce; experience with territory management tools a plus.
• Excellent cross-functional collaboration and stakeholder management skills.
• Comfortable navigating ambiguity in a fast-paced, high-growth environment.

Responsibilities

• Lead the design, deployment, and ongoing optimization of global territory models across Sales segments.
• Analyze historical performance, market potential, and account data to inform segmentation and coverage plans.
• Partner with Sales leadership, Strategy, and Finance to align territories with business goals and headcount plans.
• Drive territory balancing efforts to ensure fairness and performance opportunity across reps and regions.
• Support GTM planning cycles by delivering territory assignments, whitespace analysis, and coverage recommendations.
• Maintain accurate territory mapping in CRM systems (e.g., Salesforce), ensuring data integrity and change management.
• Monitor coverage effectiveness, identifying and resolving gaps proactively.
• Enable Sales and RevOps teams with territory dashboards, reports, and insights.
• Lead special projects such as market expansion, vertical alignment, or rep capacity modeling.

Benefits

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family's needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 1,001-5,000 employees